People Relations/HR Officer

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you'll be doing
The job holder of this position is responsible for managing day to day
personnel operations, confidential certificates, employee relations etc, and
is responsible for implementing policies.
What you 'll need to succeed
Organizational:
Follow all relevant HR policies, processes and standard operating procedures
so that work is carried out in a controlled and consistent manner
Operational:
Implement activities under close supervision
Escalate complex problems to the relevant person to ensure case/issue is
closed efficiently and in timely a manner
Prepare the bonuses, schooling fees entitlements and any financial reports for
the Payroll Department
Prepare, send, follow up and process Financial Remuneration Forms
Prepare offer letters and internal memos (salary certificates, NOCs)
Assist all employees with their day to day queries and enquiries on company
policies and procedures
Assist employees with their day to day queries and needs from the HR Services
Department
Coordinate with the insurance companies for additions/deductions and renewals
Liaise with Management for probationary period confirmation
Coordinate recruitment support: follow up on visa / labour card applications,
arrival of new comers from out of country, start date etc.
Initiate, update and maintains employees' confidential and financial records
on HRMS (promotions, raises, performance appraisals...)
Prepare staff turnover reports (New Comers, Leavers and total headcount), KPI
report of services and internal memos provided
Participate in relevant projects and community activities as and when needed
Competencies:
* Customer Focus
* Decision Making and Critical Thinking
* Decision Making and Critical Thinking
* HR Policies, Strategies and Environment
* HR Policies, Strategies and Environment
* Demonstrating Personal Resilience & Adapting to Change
* Demonstrating Personal Resilience
* Analytical Approach
* Demonstrating Customer Centricity
* Employment Law
* Problem Solving
* Understanding & Developing Self Understanding
* Driving Results Driving Results
* Accuracy & Attention to Detail
* Communicating effectively
* Collaborating & Influencing with Respect & Trust
* Being Inclusive
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.