INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury
experiences in the Middle East. The Group, in its endeavour to excel as a
hybrid retailer, has reinforced its distribution and marketing services with a
portfolio of eight owned brands and over ‎300 international brands in the
luxury, beauty, fashion, and art de vivre categories. More recently, the Group
expanded its expertise into new categories of luxury watches, jewellery, and
eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it
constantly reinventing itself or focusing on innovation to provide luxury
experiences at over ‎750+ experiential retail stores, online and through mobile
apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for ‎14,000 skilled and talented professionals
across seven countries, whose cohesive efforts have resulted in the Group
being ranked third in the Middle East and first in Saudi Arabia as a Great
Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse",
which is not just an innovation hub, but also an incubator space and
accelerator for start-ups and small businesses in the region and
internationally. This is just one of the several initiatives taken by the
Group to reinvent itself, catalysed by forward thinking and future-proofing.
The Group has also been embedding sustainability at the core of its business
strategy with a clear commitment towards people, partners and the planet, and
by being a member of the United Nations Global Compact Community and signatory
of the Women's Empowerment Principles.

What you'll be doing
The Senior Technical Supervisor is responsible for providing, guidance,
support, and assessment for the facility management technical activities
including hard and soft FM services. Manage the operation activities of the
technical service providers and supervise major activities and repair
projects. Provide technical assessment and support to the interdisciplinary
functions including Admin, Projects, Operations, Sustainability, IT, HSSE, as
well as Retail managers and brands.
What you 'll need to succeed
Operational:

**

**
Manage and supervise the operation activities of the technical service
providers including Preventive and Corrective maintenance
Supervise major FM activities and repair projects.
Provide technical assessment and support to the interdisciplinary functions
including Admin, Projects, Operations, Sustainability, IT, HSSE, as well as
Retail management
Coordinate and communicate with mall management and stakeholders to ensure
compliance and smooth relationship for conducting our services efficiently and
safely.
Conduct frequent visits to our facilities (Retail Stores, Offices and
Warehouses) to ensure through presence the best quality of service is
provided.
Review Routine and scheduled checklists and ensure activities are completed
within set SLAs.
Prepare Condition reports for our retail stores to identify noncompliance or
areas of improvement
Review and analyse Maintenance reports and Asset life cycle reports and
dashboards
Ensure data is captured in relation to every FM activity carried by our
service providers.
Ensure Drawings and O&M manuals are received and documented for easy and
timely reference.
Assist Projects and brands in opening/closing stores through checking HVAC,
MEP and Fire fighting systems.
Coordinate and liaise with HSSE department to ensure Safety and Security
standards and guidelines are respected, and recommend improvements or
enhancements.
Coordinate and liaise with Sustainability division to provide insights, data
and support on waste management, Energy Consumption and Water consumption, Air
quality to foster more sustainable facilities for our group.
Continuously look for areas if improvement and betterment initiatives to
enhance the overall condition and processes for our facilities.
Coordinate with and support the FM Coordinator on defining technical specs and
scope of work for material, spare parts, equipment, or services to be ordered.
Challenge and negotiate service providers and contractors on technical
proposals to ensure cost efficient solutions.
People Management:
Build strong relationships and trust with stakeholders including Mall
management, Retail Managers, Retail Operations, and Admin.
Build strong relationships with our Service providers, Suppliers, and
Contractors to ensure efficiency, reliability, transparency, and ethical
quality performance.

What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and
Perspectives to truly Inspire, Exhilarate and Delight our customers. At
Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We
ensure equal opportunity for all our applicants without regard to gender, age,
race, religion, national origin or disability status.