This is an administrative and operational role that primarily focuses on
coordination on all rider's related issues.
What's On Your Plate?
* Monitor and improve the Rider Performance and Compliance
* Coordinate Rider Recruitment for the allocated zones
* Coordinate rider roster with proper allocation of shifts/breaks/off-days etc
* Coordinate rider onboarding and training schedule with Rider Trainer and Rider Supervisor
* Coordinate with riders to solve customer or vendor-related issues
* Track order-related issues and find out if the issue happened from Logistics side or from the vendors' end
* Work with other functions in Operations to identify and resolve issues
* Provide support in any additional tasks requested by the department manager
What Did We Order?
* Strong communication skills, both written and verbal, in a cross-cultural setting. Arabic and English languages fluency is required
* Ability to manage multiple tasks at the same time with cross-functional teams
* Understanding of different areas/locations in Kuwait
* Ability to handle irate individuals in a calm and professional manner
* Ability to work under pressure and handle stress
* Advanced Skills in MS Office, Google Docs, and Google Sheets
* Well-organized, with excellent team-player qualities.
* Agile and highly adaptable to a fast-paced work environment
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
Role Summary/Overview Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps What's on Your Plate? * Monitor and improve …
Job Summary The Rider Engagement Coordinator is pivotal in fostering meaningful interactions with delivery riders. Tasked with strategizing, organizing, and assessing engagement campaigns and activities, they also assist the team with rider-centric activities and serve as the primary liaison for al…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
Reputed Client of Smart Resourcing International Kuwait City, Kuwait One of the reputed client in Kuwait Bike Riders Position: Bike Riders (Delivery) Basic Salary:- 45 KWD Food allowance:- 20 KWD Working hours :- 12 hours working Day Off:- 28 days of work & 2 days off in month After…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
This role will be responsible for the performance of riders, managing the overall operational performance of the assigned outsourced companies, and supervising team leads to achieve the targets. What's On Your Plate? * Work closely with the assigned 3PL(s) as an Account. * Communicate on a…
The Rider Supervisor is responsible for the performance of riders, managing the overall operational performance of the assigned outsourced companies, and supervising the Team Leads to achieve the targets. What's On Your Plate? * Work closely with the assigned 3PL(s) as their Account Manager …
Required Bike Drivers for Talabat Delivery In Kuwait Driver Hi Viewers, We are Hiring, Indian Bike Drivers For Talabat Delivery. New Bike With Mobile sim Provided Attractive salary Pakage. Visa #18 Transferrable Interested: Call: +[phone:965-6708 2843 :0096567082843] Location: Kuwait City, Kuwait