Overview:
The First Group Collection portfolio of six operational hotels is renowned for
its world-class service and cutting-edge amenities designed to ease guests
into their stay. The First Collection at JVC opened in September 2021 and is
the first branded and managed hotel under the group. Grand Heights Hotel
Apartments, offers comfortable studios and one-bedroom apartments in the heart
of the city The First collection of Business Bay opened in July 2022. Bringing
to the market a range of franchised properties, the group also manages TRYP by
Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham
Group. While Citadines Metro Central Dubai offers hotel apartments in a prime
location and is a franchise of The Ascott Limited.
The First Group Collection restaurants offer exceptional and original dining
experiences that focus on creating unique lifestyle-driven dining concepts
with a strong emphasis on quality and affordability. The rapidly growing
portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown
brands and recognised international franchises, including MasterChef, the TV
Experience - the world's first restaurant based on the global TV phenomenon.
With an emphasis on social dining, this exciting restaurant portfolio is
helping establish the collection of upscale and upper-midscale hotels among
Dubai's hottest gastronomic and lifestyle destinations. With ambitious growth
plans in the years ahead, The First Group Collection will be opening numerous
upper scale hotels and a series of dining concepts throughout Dubai.
Job Description:
* Responsible for all Front Office functions and staff. Consistently offer professional friendly and engaging service.
* Lead and manage the day to day operations of rooms division ensuring all service standards are followed.
* Prepare annual budgets and administer in a fiscally responsible manner.
* Strive to continually improve guest and employee satisfaction and maximize the financial performance of the department.
* Lead and support all areas in the achievement of their financial and operational targets.
* Control all purchases for the department, consistently aware of quality and cost.
* Assist in the preparation of the annual strategic plan and achieve the goals and targets therein.
* Act as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
* Guide and work with the Housekeeping Team to achieve hotel goals.
Desired Skill & Expertise:
* Atleast 4 years of experience in a front office supervisory role in a 4/5* property.
* Thorough knowledge of customer service, office management and basic bookkeeping procedures
* Possess good English communication skills along with strong interpersonal and problem solving abilities.
* Able to work a flexible schedule in order to accomplish all major responsibilities and tasks.
* Excellent communication and people management skills
* Must have the ability to handle a multitude of tasks and Guest requests.
**Job Number** 23121925 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **…
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assi…
Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To assist the Front Office Manager in managing the day-to-day operation of the F…
**Assistant Front Office Manager (Saudi National Only)** Inspiring and engaging. As a Rooms Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey. **What is in it for you:** * Employee benefit card of…
**Join our Team** * Work on a team that is built on mutual respect, collaboration, excellent service. * Four Seasons provides employees with the same level of care that we expect to be shared with our guests. * Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for sin…
**Job Number** 22194013 **Job Category** Rooms & Guest Services Operations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assist…
Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Front Office Man…
**Job Number** 23065107 **Job Category** Rooms & Guest Services Operations **Location** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Typ…
**Additional Information** Aloft Palm Jumeirah **Job Number** 23095075 **Job Category** Rooms & Guest Services Operations **Location** Aloft Palm Jumeirah, East Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relo…
Summary As an Assistant Manager - Front Office, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office …