A Wine Waiter/ess is responsible for serving wines and having a thorough and
current knowledge of wines to deliver an excellent Guest and Member experience
while helping to achieve departmental targets.
What will I be doing?
As a Wine Waiter/ess, you are responsible for serving wines and having a
thorough and current knowledge of wines to deliver an excellent Guest and
Member experience. A Wine Waiter/ess will also be required to recommend wines
and achieve department targets. Specifically, you will be responsible for
performing the following tasks to the highest standards:
* Provide professional and current knowledge of wines to guests
* Recommend wines to accompany relevant dishes to patrons
* Describe and up-sell wines to provide excellent customer experience
* Project a professional manner with an emphasis on hospitality and guest service
* Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
* Ensure accurate billing
* Strive to achieve departmental targets
* Comply with hotel security, fire regulations and all health and safety legislation
* Attend training provided by the hotel
What are we looking for?
As a Wine Waiter/ess serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:
* Previous experience in a customer service role in the hotel/leisure/retail sector
* Good grooming standards
* Excellent communication skills
* Passion and commitment to delivering exceptional levels of guest service
* Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Experience as Wine waiter/ess/Wine Waiter/ess
* Good interpersonal skills
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
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A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess, you are responsible for serving guests in a friendl…
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A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess, you are responsible for serving guests in a friendly, timely,…
A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess, you are responsible for serving guests in a friendly, ti…
Waiter/ess A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess, you are responsible for serving guests in a friend…