Kaizen Promoter

Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United A"rab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than ‎35,000 employees across more than ‎20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over ‎200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organisation to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day.

About the position:

• Develop process flow charts to explain current and desired process


• Conduct time and motion study and analyze it at both Macro and Micro level and develop process improvement proposal


• Implement Kaizen action to improve quality of services, generate productive time, cost reduction, Net Promoter Scores, Job explanation to customers, Sales / Aftersales Standard Operating Procedure penetration


• Organize small group activities to provide training to associates and gather their feedback


• Compilation and creation of reports to visual status of activities on weekly basis in the branch


• Retain an alignment to the company vision for Customer and Employee engagement


• Generate productive time/lead time reduction, and actively participate in all Kaizen activities at initial stage so branch members be able to find and solve problems by Kaizen


• Comply with company and distributor policy towards achievement of objectives and targets


• Assist with the orientation, training and coaching of staff and colleagues to achieve workplace efficiency and safety

About you:

• Bachelor's Degree


• ‎3 - ‎5 years (Preferably, in After Sales as Service Adviser)


• Preference - Experience of Toyota Kaizen programmes


• Ability to learn new programmes and later implement it


• Ability to maintain fair, consistent set of standards


• Proficient in Microsoft Package


• Strong analytical skills


• Good communication skills

REF: BL
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Before you click "apply": Please read the job description carefully to ensure
you can confidently demonstrate why this opportunity is right for you and
take the time to put together a well-crafted and personalised CV to further
boost your visibility. Our global Talent Acquisition team members are all
assigned to specific businesses to ensure that we make the best matches
between talent and opportunities. We not only consider the requisite
compatibility of skills and behaviours, but also how candidates align with our
Values of Respect, Integrity, Collaboration, and Excellence.

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available to you throughout the application process. We make every effort to
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