Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
* Manage Villas daily operations, check-in, check-out, and upselling.
* You will support efforts to maintain the highest level of quality in both products and services including the design of training plans and running of training sessions for all team members. You will help to ensure that all brand and Standard Operating Procedures are being adhered to and continue to capture best current practice in new SOPs relating to Front Office operation. It will be your personal responsibility to drive upselling within the Department, and to work together effectively with all other departments to ensure a great experience for all of our guests.
* Committed to enhancing the guest experience.
Qualifications
* College degree in hotel management or related field
* Previous experience in a Front Office management role or similar role.
* Previous Experience in Butler Services Management.
* Strong commercial/business acumen
* Experience with Front Office Systems
* Fluent in English both written and verbal
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Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…