Key Accounts Development Controller

Job Purpose: Manage and provide the necessary data to support the management
in the interrogation and analysis to support the evaluation, implementation
and development of key account relationships in line with the Global Sales
Strategy. Present sufficient and timely data to enable the global sales
account management team to effectively manage the relationship to maximise
profit through effective communication, ensure all stakeholders are informed
to enable appropriate decisions to be made in a timely manner. Job
Accountabilities - Monitor the evaluation and implementation of
global/regional approaches, ensuring all relevant data is sourced through
effective collaboration with key stakeholders, including outstation sales
teams and Pricing. - Develop, maintain and update a database of policy
documents/guidelines and all relevant Company information from all key
stakeholders to assist the completion of RFPs to an accurately high standard.
- Manage the creation and implementation of all marketing plans and activities
with key partners such as TMCs, Corporates, OTAs, Cruise Companies, Student
specialists etc, involving and liaising with Corporate Communications wherever
necessary. - Work closely with all key stakeholders to ensure performance
indicators can be measured in a meaningful way and aid better understanding of
account profitability. - Work together with IT, manage the implementation of
business and IT projects; validity testing, piloting, roll out and monitoring,
highlighting deviations from expected outcome. - Review, analyse and
consolidate the creation, testing and implementation of the agreed strategy
through the gathering and validation of accurate and timely data and testing
of assumptions and propositions. - Manage by ensuring all global fare
agreements are updated in a timely fashion due to fare increases,
implementation of surcharges, RBD restructures etc and distributed to all key
stakeholders. - Responsible for delivering accurate, relevant and timely data
to assist in decision making. - Monitor closely and liaise with Revenue
Accounts for the timely payment of incentives in order to ensure that
contractual obligations and timelines are met.
Qualifications & Experience: Commercial/Sales/Other ‎5+ Years Degree or Honours
(‎12+‎3 or equivalent) Knowledge/Skills - In commercial disciplines with
emphasis on economics, transportation, sales, marketing, business management
and related studies. - Experience in the airline industry, in a sales or
distribution position. - Specific experience of the sales environment of the
airline industry. - Strong people, team management and leadership skills
preferably in a multi-cultural environment. - Ability to communicate,
negotiate and influence effectively. - Experience in cross-functional project
management and systems implementation would be an asset. - Ability to adapt
and respond quickly to a fast changing IT environment where the business
requirements need to be translated to project charters.
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.