Job Number 23009985
Job Category Sales & Marketing
Location Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai,
United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Perform general office duties to support Sales & Marketing (e.g., filing,
sending emails, typing, faxing, copying). Prepare sales-related documents
throughout the sales process (e.g., proposals, contracts, or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g., brochures, promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify
information (e.g., commissions, leads, third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g., hours of operation, rates and room types, packages, promotions,
entertainment, restaurants, special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests' service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move,
lift, carry, push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since 1937. At Sheraton,
associates create a sense of belonging in more than 400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.
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