Front Desk Attendant

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you will be doing
Our Front Desk Attendant is responsible for all front office operations such
as handling company incoming and outgoing telephone calls, dispatching of
mail, couriers and time sheets. The job holder is the single point of contact
for all messages and information
JOB RESPONSIBILITIES:
* Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned
* Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
* Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided
* Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
* Maintain guest reservation system Receive, sort, and route mail, with courier and deliveries
* Manage the mail room by allocating mail space for each department/company
* Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel
* Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc.
* Arrange for public transportation if requested by guests
* Maintain up-to-date telephone lists Perform other clerical duties as needed, such as filing, photocopying, and collating

What you'll need to succeed
* Demonstrating Personal Resilience & Adapting to Change
* Demonstrating Customer Centricity
* Understanding & Developing Self
* Driving Results
* Presenting Appropriate Appearance
* Managing Multiple Priorities
* Communicating effectively
* Collaborating & Influencing with Respect & Trust
* Office Administration
* Being Inclusive
What we can offer you

With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.