Coordinator Vendor

When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in ‎2004, we've grown quite a lot over the past ‎17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than ‎3,000+ employees! Our food delivery business works with over
‎27,000 brands and almost ‎50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in ‎30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in ‎2020, we have
facilitated the donation of well over ‎1 million meals to those in need, as
well as donated over $‎1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
The Coordinator Vendor will be responsible for handling daily operations of
the Non Food Verticals (NFV) and guiding NFV partners to be successful on
Talabat. Being part of the Vendor Coordination Team, you will be handling all
quality control checks required for non-food partners. Our agenda is to ensure
that our non-food partners are left feeling happy and well supported. You are
expected to be result driven, take on and deliver the KPIs set in place; all
while maintaining excellent customer service to our partners
What's On Our Plate
* Generate, read and analyze data in order to achieve Operational KPIs.
* Keep a customer & vendor focused approach while making operational decisions to maintain a holistic view.
* Manage inventory and assortment parity to minimize out-of-stock in order to ensure customer satisfaction.
* Administrative assistance to vendors; address vendor issues
* Ensuring Promotions are implemented on a timely basis to avoid compromising potential revenue.
* Help vendors familiarize with internal tools and technology for optimized order processing
* Ensuring quality of the vendor's assortment is maintained at ‎100% accuracy and attention to detail is practiced.
* Improve vendor delay by working closely with partners to identify and solve for key issues.
What We Ordered
* Bachelor's degree
* Minimum ‎2 years of experience in similar role.
* Good analytical skills.
* Excellent verbal and written communication skills
* Committed to own performance and development.
* Effective organizational skills.
* Intermediate skills in excel.
* Ability to work as part of a fast-growing team and be a team player
* English and Hindi is a must; Arabic is an advantage