Job Number 22142058
Job Category Engineering & Facilities
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United
Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
JOB SUMMARY
To maintain high standard of maintenance work for electrical equipment and
systems related to meeting rooms, function rooms and guest rooms. Provide
indoor and outdoor engineering services, as required. Inspect and diagnose
malfunctioning tools, equipment, electrical systems, apparatus, and
components. Connect wires to circuit breakers, transformers, or other
components. Use testing devices such as ohmmeters, voltmeters, and
oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan
layout and installation of electrical wiring, equipment, and fixtures, based
on job specifications and current National Electric Code and local codes.
Respond to repair requests and perform preventative maintenance on tools and
equipment, and appliances.
SCOPE / BUSINESS CONTEXT
* A Full Time position based at JW Marriott Marquis Dubai.
* Number of Direct Reports - 0
* Titles of Direct Reports -
CANDIDATE PROFILE
Experience:
* Minimum 3 years of related work experience
Skills and Knowledge
* Ability to Read and follow blueprints / schematics
* Ability to assemble, install, test and maintain electrical and electronic wiring, equipment & fixtures
* Good understanding of Electrical Code (both local and IEEE)
* Demonstrated knowledge of electrical Tools and Instrumentation
* Knowledge of Lock/Tag Out Protocol, OSHA and other Electrical safety procedures
* Understanding of maintenance inventory and requisition of parts and supplies as needed.
* Ability to verbally communicate effectively with guests and co-workers.
Education or Certification
* Minimum Technical, Trade or Vocational Certificate/Diploma or equivalent
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the
successful performance of the position:
Safety and Security
Policies and Procedures
* Follow company, hotel and department policies and procedures.
* Follows Marriott International Hotels Limited Regional Office policies and procedures
* Protect the privacy and security of guests and coworkers.
* Maintain confidentiality of proprietary materials and information.
* Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
* Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
* Perform other reasonable job duties as requested by Supervisors and Management.
* Working hours as required to do your job but normally not less than 48 hours per week.
Guest Relations
* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
* Assist other employees to ensure proper coverage and prompt guest service.
* Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
* Address guests' service needs in a professional, positive, and timely manner.
* Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
* Thank guests with genuine appreciation and provide a fond farewell.
* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
* Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Communication
* Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
* Speak to guests and co-workers using clear, appropriate and professional language.
* Talk with and listen to other employees to effectively exchange information.
Working with Others
* Support all co-workers and treat them with dignity and respect.
* Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
* Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
* Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.
Physical Tasks
* The physical ability to stand and or walk frequently.
* The physical ability to climb on a ladder or scaffolding to heights in excess of 10', balance, and work above the shoulder frequently.
* The physical ability to occasionally bend/stoop, kneel, crouch, and squat in order to operate and maintain the Plant and Equipment.
* The physical ability to use both hands for frequent grasping and occasional fine manipulation
* The physical ability to frequently carry up to 50 pounds of weight distances of up to 600 feet; and to frequently lift up to 50 pounds of weight from the floor to above the shoulders.
* The physical ability to occasionally push and pull various items, such as equipment, tools etc.
* The physical ability to work at heights for extended periods of time and to tolerate required personal protective equipment such as steel toed shoes, work gloves, safety glasses, ear protection, dust masks, safety belts and safety shoes on a continuous basis.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels , Marriott International's flagship brand with more than
500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.
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