Stewarding Supervisor LEGOLAND® Hotel

Play Your Part

Stewarding Supervisor leads and coordinates all activities and provides
assistance to the staff of the stewarding section of F&B Department, to ensure
all established service standards and procedures of the hotel and restaurants
are implemented consistently, leading to guest & staff satisfaction.
Main Duties :
* Responsible for supervising the stewarding operation during shift and for cleaning and maintaining food and beverage premises to high hygienic standards.
* Supervise dishwashers on assigned shift and ensure dishes, pots, pans, flatware and other kitchen items and utensils are cleaned in an appropriate and timely manner.
* Ensure all dishwashing machinery is operated in accordance with manufacturers operating instructions and properly cleaned at the end of the day/shift and is serviced periodically. Ensure that operating dishwasher temperatures for wash, rinse and exit are maintained as per standards and recorded.
* Demonstrated knowledge of kitchen sanitation standards.
* Does monthly stock-takes of the stewarding equipment, store par, with reference to checklists issued by the stewarding department and cost control respectively.
* Keeping track of service's operating cutleries and crockery to ensure par level for smooth operations.
* Maintain all operating equipment and raise engineering work order and co-ordinate damaged items for repair.
* Maintains performance of contracts such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedules when applicable.
* Manage and schedules weekly kitchen cleaning of very high standard.
* Uphold Kitchen cleanliness and hygiene of kitchen and follow HACCP program as lead by HACCP Officer, including physical cleaning of areas as required.
* Assist inventory clerk on the organization, maintenance of the general storeroom's operating and cleaning supply stocks.
* Provide sufficient quality equipment (china, glasses, silver) to the outlets, kitchen, and banquets for their operations.
* Perform walkthrough with Food & Beverage Manager and Head Chef on a regular basis.
* Ensure all storage room are kept clean and organized.
* Communicates and cooperates with all management and line staff employees.
* Checks the daily function sheet and makes sure that the chafing dish and other kitchen equipment being prepared.
* Ensures that the minimum level of labor is used to perform the required level of service without impacting service standards.
* Organize work assignments, make recommendations with regards to training, performance evaluations, and discipline for stewards.
* Assist with the team member for inventory of Small Operating Equipment / Furniture, Fixtures & Equipment.
* Checks breakage in all outlets and prepares daily and monthly reports.
* Ensures decoy system is used when clearance is done.
* Maintains a daily logbook of all daily reports and complaints.
* Ensures hygiene and cleanliness all around the kitchen, food production and food storage areas during active walks per shift.
* Ensures that all reporting colleagues always maintain a high standard of personal hygiene and grooming.
* Ensures that silverware, glassware, chinaware, pots, and pans are properly washed, cleaned, dried and stored according to established standards.
* Clean ovens, hoods, filters, drains, according to schedule or as specified by the Head Chef or Chef of their respective area of responsibility.
* Train and supervise the Stewarding team in following policies and procedures.
* Conducts daily meetings with the stewarding outsource and provides hotel information and any event requirements.
* Perform any other reasonable duties as required by the Food & Beverage Manager or Head Chef from time to time.
* To take all reasonable measures not to handle food or food contact surfaces in a way that is likely to compromise the safety and suitability of the food.
* Is aware of and follow general rules in food safety and food hygiene.
* Carries out any other reasonable and lawful request directed by the Management.
* Represents the Company in a positive and professional manner.
* Adheres to the Company's Rules, Regulations, Procedures and Policies at all times
Health & Safety:
To take reasonable care for the health and safety of himself and of other
persons who may be affected through your work activities.
* Ensures a healthy, safe working environment. Maintain high standards of personal hygiene of staff (hairs, hands, shoes, uniform etc.)
* Maintains and always ensures confidentiality.
* Ensure compliance with local legislations and statutory Health Safety & Security codes of practice.
* Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health, Safety & Security requirements.
* Conduct routine inspection of the area and ensure that all work area plant and equipment are safe to operate.
* Ensure that staff wear the mandatory personal protective equipment and are adequately trained to carry out safe work practices and are fully aware of emergency and evacuation procedures.
Are You a Star?

In order to be qualified for this role you should possess the below criteria:
* Minimum High school or Equivalent
* Intermediate knowledge of Microsoft Word and Excel programs
* A minimum ‎2 years' experience as Supervisor Steward or ‎4 years of experience as Steward in a high end five- or four-star hotel
* HACCP and EFST Knowledge
* Strong interpersonal, problem solving abilities and communication skills required
* In Depth Knowledge of Stewarding Operating procedures
* Knowledgeable of chemical and sanitation guidelines
* The ideal candidate will be a friendly, respectful individual with good cross cultures sensitivity and a concern for quality and an eye for details
* Will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team
* Fit and Healthy
* Fluent in English [writing and reading]
Desirable:
* To attain the Food Safety and Food Hygiene specified by the standards/legislation.
The Best Part of The Story

We offer a competitive salary and benefits package which includes; housing
allowance, annual flight allowance, comprehensive medical coverage, life and
accident insurance and other generous allowances.
We also care about your career development supported by Learning opportunities
for those seeking a long-term future in the Company.