Posting Date Mar 29, 2021
Job Number 20200905
Job Category Spa
Location Sheraton Grand Hotel Dubai, 3 Sheikh Zayed Road, Dubai, United
Arab Emirates, United Arab Emirates VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since 1937. At Sheraton,
associates create a sense of belonging in more than 400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.
POSITION SUMMARY
Provide general spa orientation to guests upon arrival, such as the location
and use of locker rooms, lounge areas, and hospitality stations. Offer guests
amenities such as water, juice, or heated neck pillows. Answer questions about
general property information and amenities. Escort guests to and from
treatment rooms. Check computer for updates and changes to schedule regularly
throughout the day. Maintain cleanliness of workstation, treatment rooms,
spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in
the proper area. Secure supplies and equipment at the end of each shift. Stock
towels, linens, supplies, and amenities in the locker room, lounge areas, and
hospitality stations.
Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
protect company assets. Anticipate and address guests' service needs; thank
guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working relationships
with others. Comply with quality assurance expectations and standards. Reach,
bend, twist, pull, and stoop; move, lift, or carry objects weighing less than
or equal to 10 pounds; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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