Posting Date Jul 01, 2022
Job Number 22111386
Job Category Reservations
Location Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab
Emirates, United Arab Emirates VIEW ON MAP
Brand Bulgari Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Developed in partnership with jeweler and luxury products designer Bulgari,
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement,
timeless glamour and heritage of the Bulgari brand.
POSITION SUMMARY
Answer questions on menu selections, and check with kitchen staff. Answer
guest questions or concerns regarding the origin, vintage, and style of
various wines. Place and log call back for room service order. Notify guests
and management of delays in service delivery. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the kitchen.
Maintain cleanliness of work areas throughout the day. Record transaction in
MICROS system at time of order. Complete all closing reports, including MICROS
reports. Process all payment methods.
Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others, and support team to reach common goals. Ensure
adherence to quality expectations and standards
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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