Assistant Manager - Sales & Customer Service

؜ - ؜Dubai ؜ -

Job details


  • Company: Albinora Consulting FZE

  • Employment Type: Full Time

  • Job Type: Customer Service, Management, Sales


Job Summary


To meet and exceed sales targets and increase awareness of services offered
under Waste Management Services business among new and existing clients.


Responsibilities



  • Strive to meet and exceed sales targets set by the department within acceptable profit margin while ensuring continuous business improvement and customer satisfaction.

  • Handle key account management with regard to sales, customer service and profitability.

  • Assist in preparing business plan, tenders, strategies, etc for presentation to clients.

  • Responsible for sales reports, meetings and management reports.

  • Follow applicable ISO procedures and collectively meet sales, quality and environmental objectives.

  • Ensure department 's sales procedures are being adhered to and copies of all quotations are being safely maintained with related supporting documents.

  • Supervise daily activities and reporting procedures of customer service coordinators.

  • Assign queries to customer service coordinators; supervise and maintain lead enquiry tool.

  • Oversee and authorize Quotations and Job Orders.

  • Maintain awareness on competitors' movements in the market, latest market trends and upcoming projects in the region.

  • Follow up on completion of credit facility formalities with major new clients.

  • Create business opportunity by conducting regular marketing drive and campaigns for all sectors.

  • Look for new business opportunities through various sources and follow leads provided by other departments.

  • Liaise with other departments of the Company to explore any opportunity of cross- selling.

  • Co-ordinate with operations and QHSE department in the event of complaints received from clients.

  • Assist Finance department through debt follow up with major clients.

  • Attend business related exhibitions, seminars and public meetings for business networking.

  • Other responsibilities as may be assigned from time to time.

Job Summary

  • Advertiser: Edarabia
  • Announcement date: 30/05/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -

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اللغة: العربيّة