Residential Coortinator

Residential Coordinator
Full time
Four Seasons Private Residence Dubai at Jumeirah, the latest in an
exceptional collection of Four Seasons standalone residential projects, offers
residents unmatched quality and service excellence and provides a luxury
residential lifestyle managed by Four Seasons from end to end.
The Canal brings the spirit of the Arabian Sea to the heart of the city. As
the first exclusive residential address prominently positioned on the Dubai
Water Canal, owners are just moments away from the cosmopolitan highlights of
one of the world's most coveted cities.

Join our Team
* Work on a team that is built on mutual respect, collaboration, excellent service.
* Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
* Four Seasons have been ranked in FORTUNE Magazine's ‎100 best companies to work for since ‎1998.
RESPONSIBILITIES

To assist the Residential Leaders with day-to-day administrative duties of the
Residential division; including organization, scheduling, purchase orders,
daily labor reports and reconcile the work orders and billing process for any
in-house service provided to homeowner in accordance with Four Seasons
culture.
TASKS
* Perform administrative skills such as typing, filing, copying, coordinating appointments for Director of Residences and Residence Managers and answer telephones according to Four Seasons standards.
* Coordinates the move-in date with Director of Residences for all residents.
* Coordinates the booking of the service elevator for move-in (in needed).
* Prepare written correspondence on behalf of the Residential Leader for approval.
* Maintains the homeowner profiles within the building management systems and on Golden.
* Handle residents' complaints in the absence of the Residential Leader; determine action to be taken and follow up required.
* Coordinates any a la carte service requests and ensures accurate billing is followed.
* Builds relationships with residents and safeguard the assets and resources of the Association.
* Complies with and enforces Four Seasons' guidelines, policies, and procedures.
* Assists in building/property orientations as needed.
* Coordinates the opening of the units to trades and contractors after authorization has been received, with the help of a security.
* Performs all administrative duties of the division (PO, payroll, schedule, inventory, etc.). Maintain stationery supplies for the Residences administrative office.
* Assists the Director of Residences in completing special projects which may include mailings, competitive surveys, or other assigned duties.
* Performs tasks assigned by the Director of Residences and reports any discrepancies to the Residential Leaders.
* Assists in walk thru of the buildings on a regular basis.
* Maintain master list of owners and tenants and their respective contact information.
* Maintain a clean, neat, and organized work area and file storage system.
* Assist the Residential Leaders to maintain policy and procedure manuals; update and distribute as necessary.
* Makes sure all contracts and governmental documents are stored properly for any tax, External and Internal Audit inquiry.
ADDITIONAL RESPONSIBILITIES
* Ensures the safety rules & regulations are always respected.
* Assists Resident Service Attendants with responsibilities and duties in their absence or due to heavy volume periods.
* Ensures that the Residential common areas are in optimal condition of cleanliness and tidiness at all times.
* Performs other tasks or projects as assigned by the Director of Residences.
* Covers short period of time at the Residential Concierge desk and assists in any type of crunch at the Residences.
* Is aware of the emergency procedures in place.
* Able to create reports.
SKILLS AND COMPENTENCIES
* Post-secondary education or equivalent experience.
* Reading, writing and oral proficiency in the English language. Ability to communicate to residents, vendors, contractors.
* Computer proficiency and ability to use variety of software.
* Detail orientated, extremely organized, self-motivated, team player and professional.
* The ability to multitask and cover other departments when needed.
* Previous experience in a similar position will be an asset.
* To report for duty punctually wearing the correct uniform/attire and name badge. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
* To maintain good working relationships and be professional with your colleagues from different departments, and any external contractors through working by The Golden Rule.
* To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.