Customer Care Supervisor Job

؜ - ؜Dubai ؜ -

Job details

Customer Care Supervisor Job


Boston Scientific's hybrid workplace includes remote and onsite roles. By
applying to this position, you will have the opportunity to discuss your
preferred working location with your Talent Acquisition Specialist.
Remote Eligible: Hybrid
Onsite Location(s): Dubai, AE
Work Location: Dubai, United Arab Emirates


Purpose Statement:
The core objective of this role is to support the Customer Services Manager to
maintain the goals and objectives of the department.


Key Responsibilities:
* Industry Knowledge: Delivers continuous tools and education to team members to ensure up to date industry, product knowledge; Has a broad understanding of industry trends and their impact on local/regional sales activities.
* Business Management: Supports the supply chain management activities; Monitors team performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on team management; Monitors service indicators; Delivers team development to suit evolving customer requirements and opportunities for improvement; Ensures the effective implementation of customer records, key contacts, reports and company policies; Executes department strategies and activities; Maintains expenses to ensure department objectives are met within budget; Recommends process/procedural improvements; Provides monthly reports on activities.
* Sarbanes Oxley: Audit ‎404: Check quarterly the process in respect with the procedure; Implement correctives actions; Archive necessary documents; Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer-oriented initiatives; Co-ensures that employees are notified of all mandatory training and quality obligations with HR Manager - Tracks completion of mandatory training.
* Customer Activities: Provides frontline support for customers for critical issues, consignment issues and value-added services; Analyses customer requirements and supports others to achieve anticipated results; Coaches others to understand customer problem solving activities; Models strong inter-personal skills in communicating with the customer; Actively supports department initiatives by proactively assisting in the training and influencing their team.
N/A


Job Segment: Supply Chain Manager, Supply Chain, Business Manager, Supply,
Customer Service, Operations, Management

Job Summary

  • Advertiser: Boston Scientific Corporation
  • Announcement date: 24/06/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -

More jobs like this

Giza
01/06/2022

**Company:** FedEx Express MEISA **Job Requisition Number:** RC486208 **Locations:** 52 LEBANON STREET, GIZA Egypt **Time Type:** Full Time **Scheduled weekly Hours:** 45 **Worker Type:** Regular **Posting Date:** 31-May-2022 **Closing Date:** 07-June-2022 **Job Family:** FXE…

Riyadh
14/08/2022

Qualification: * Essential: Bachelor Degree in Information Technology, Computer Science or equivalent related field * Preferred: Master Degree in Information Technology, Computer Science or equivalent related field Experience: * Bachelor: Seven (7) years work experience in IT field includin…

Riyadh
15/10/2022

# **Customer Care Supervisor** Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist. Remote Eligible: Onsite Onsite Location(s): Riyadh, S…

Dubai
24/06/2022

# **Customer Care Manager, GEM Job** Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist. Remote Eligible: Hybrid Onsite Location(s): Dub…

Dubai
27/04/2023

#### **_Job Description:_** * _Serve customers at the cash desk_ _• Replenish goods on the entire sales area_ _• Check the availability and quality of goods_ _• Check expiration dates_ _• Label goods with the correct price tags_ _• Receive and store goods_ _• Carry out ongoing invent…

Dubai
19/05/2022

Middle East Customer Care Consultant YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A- PORTER, MR PORTER, YOOX and THE O…

Dubai
02/06/2022

Siemens Digital Industries is a leading innovator in automation and digitalization. Our mission is to support customers in leveraging growth, profit opportunities and ecological footprint in the discrete and process industries. Our Digital Enterprise portfolio integrates virtual and real worlds - w…

Dubai
07/07/2022

_As the world 's cities grow more complex, people's need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference._ It's time to make a move. Are y…

Dubai
07/07/2022

_As the world 's cities grow more complex, people's need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference._ It's time to make a move. Are y…

Dubai
03/04/2023

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our peo…

اللغة: العربيّة