Ships Agency Operator

Join our global team for a career filled with opportunities to solve
challenges both small and large, local and global, simple and complex.
Join our global team for a career filled with opportunities to solve
challenges both small and large, local and global, simple and complex.
Have you ever stared out at sea and wondered which exotic destinations all
these ships you see are coming from and going to? We know, as we are agents in
more than ‎2000 ports around the world.
In Wilhelmsen Ships Agency, we provide our customers with piece of mind while
we handle their cargo, their vessels, and their crew.
We handle ‎75,000 port calls per year, which means that every ‎7 minutes,
anywhere around the world, we send a ship safely out to sea again to fulfil
its purpose. We match local expertise with strict global standards, making
sure we consistently make our customers' port calls as efficient and safe as
possible.
Now more than ever we see that the maritime industry keeps the world going
round, and as agents we are the linking pin in the process of transporting
goods around the world.
Our vision is to shape the maritime industry, and we constantly develop new
and improved solutions for our customers, like last mile drone delivery and
our online interactive maps showing Covid port restrictions which has reached
more than ‎500,000 users globally.
We now have the opportunity for you to join our global network!
We can offer a culture and work environment of strong leadership, career
development, work-life balance and a job that is both challenging and
stimulating.
Sounds interesting? If you can see yourself in this role, please let us know
why you are our new Ships Agency Operator.
You can apply online today through our career portal by creating a 'Candidate
Home' account. Here you can upload your resume and a motivational letter.
Main responsibilities
* Ensure that the Ships Agency SOP is adhered to with strict compliance and that all KPI's are met without fail.
* Maintain good relations with Customers and various other stake holders.
* Distribution or correct allocation of Owner's / Charterer's expenses are established prior rendering services.
* Ensure pre-arrival, arrival, daily cargo production updates, departure reports, Statement of facts sent on time on a daily basis with correct information via sub agents
* To always maintain an up to date vessel expenses.
* Assisting the Credit Control team in performing their duties by providing timely and precise information to collect sufficient pre-funding and collection of any outstanding.
* Safety and Quality Commitment by Sub Agents, in accordance with defined Safety and Quality Commitments.
* Ensure maintaining of seamless and timely communication between Sub Agent and Principals for transfer of required information / services.
* Follow up on Prefunds. Approvals for credit basis COA. Ensuring of no bad debts.
Qualifications
* Operations experience.
* Good communication skills.
* Computer proficiency / literacy.
* Creative thinking.
* Pro-activeness.
* Problem solving skills.
Work Location : Dubai , UAE.
Application deadline : June 30th ,‎2022.