Job Purpose:
Provide support to the Senior Manager - Product Controls & Governance and
ensure that the Personal Banking Group has robust control, effectively
implement and follow up as per the policies and procedures and processes.
Principal Accountabilities:
Compile and analyze reports as required, which need to be distributed to the
branches for their actions based on the internal guidelines and PBG agreement
including but not limited to daily Negative Balance summary, daily > 4 Cheque
return report, Daily USD TXN Report, and Daily Turnover Breach report.
Conduct and review activities and spot reviews for critical areas as per
direction of the management and participate in implementing the procedure
changes from time to time as per guidance from Management.
Ensure timely placement and removal of restrictions on customer accounts with
deficient or incomplete KYC information.
Review Branch voucher bundles and related follow up Branches for resolution of
deviations/discrepancies.
Ensure that Branches adhere to the requirements as per internal policy and
guidelines for defined activities as per management and submit periodic
reports to the Senior Manager - Product Controls and Governance. Coordination
of Cheque book Delivery process and related controls.
Following up with branches at regular intervals for operational tasks and
escalate branch errors on monthly basis
Monitor vault opening and closing timings and escalate as required
Monitor change of vault combination and maintain branch vault combination
under dual control
Compile, analyse and follow up on overdraft accounts to regularize them
Review Account Opening information and supporting documentation to ensure data
integrity and adherence to Policies & Procedures. Escalate of any deviations
for corrective action.
Handle Banca callback and verification requests.
Assist in development and review of RCSA for units assigned.
Assist in new projects pertaining to various areas within the Personal Banking
Group.
Provide timely and professional administrative and project support to Senior
Manager - Product Controls and Governance in assigned areas.
Provide support to Unit Head and assist in the strategy development of all
necessary policies & procedures, reconciliation and quality control standards
to achieve the targets of the Department.
Follows up of pending matters efficiently to ensure the completeness of the
department work within deadlines
### **Job Summary** Performing the coordination and follow up activities with in the center and external stakeholders on day to day activities and contributing towards the planning and delivery of the center activities. ### **Qualification** Bachelor Degree in Business or Administration. ### **Ex…
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