Junior Data Analyst

The Role
* Customer Data Management • Evaluate customer data quality and define solutions to improve data quality including data clean-up and enrichment projects • Align with IT to ensure core systems are enabled to capture key business and customer data along with ensuring that business transactions flows are effectively digitized. • Regularly conduct quality audits to ensure data quality. • Data Analytics • Create analytical models for descriptive and predictive analysis, customer segmentation and service delivery efficiency • Monitor and lead acquisition and conversion, and provide intelligence on source markets, most effective marketing channels and operational hurdles to lead conversion. • Monitor existing customer transactions, repeat customers and loyalty drivers. Identify data driven solutions to enhance customer retention and engagement. • Build analytical models to identify areas of process/system efficiency and operational improvement • Market Research and analysis • Continuous review of regions real estate sector to deliver a comprehensive view of the market for the overall business. • Provide benchmarking and price performance analysis for specific comparable products to support with product decision making. • Core System Support and Enhancements • High level of proficiency in solutions such as Salesforce, Oracle Sales Cloud, Microsoft Dynamics, Yardi to properly assist in the use of the system. • Identify improvements to data collection and workflows to optimizing technology solutions. Key Performance Indicators • Data Quality • Lead management • Quality of data models and solutions • Core system functioning Key Interactions Internal • Department Teams • All Verticals Business Areas • Specific (daily) interaction with IT, Marketing, Digital Teams External • Vendors • Consultants
Requirements
Qualifications, Experiences, Skills • Minimum Qualifications and Knowledge: •
Bachelor’s Degree of Business Management or any discipline • Ability to
interpret large amounts of data and identify key insights. • Good
communication and presentation skills. • Minimum Experience (number of years):
• Min. ‎2 year’s experience, in a data analytics. • Preferably with prior
experience in technology/ software design. • Previous experience in real
estate industry is a distinct advantage. • Job Specific Technical Skills: •
Extensive knowledge of software products and solutions • Research and
analytics skills Core Competencies: Execution & Delivery • Result oriented,
ensures operational excellence in areas of responsibility and delivers best
results. • Takes active ownership of problems and provide timely and result
focused solutions. • Remains outcome-driven. Accountability • Take ownership
of responsibility and be responsible for the consequences of work output. Team
Work & Collaboration • Fosters a culture of trust, collaboration and support.
• Works collaboratively both within one’s own function and across functions to
achieve Dubai Properties goals. Effective Communication • Communicates clearly
and effectively (both verbal and written). • Communicates timely and
responsively. • Seeks feedback and provides feedback. • Encourages open
discussion and dialogue. Innovation • Drives self and encourage others to
actively look beyond boundaries for new insights and opportunities for
success. Customer Service Orientation • Develop and maintain strong external
and internal customer relationships by identifying and anticipating customer
needs and responding to them by maintaining long term relationship. Note:
Statements in this role profile are intended to reflect, in general, the
duties and responsibilities of the position, but are not to be interpreted as
totally inclusive.

About the company
Dubai Properties leverages its impressive legacy as a reliable developer to
elevate Dubais status as a global icon. With almost two decades of expertise
designing and developing sought-after residential master communities across
waterfront, urban, and suburban locations, Dubai Properties addresses every
aspect of the real estate landscape. Its communities - home to an array of
residents and happy families - include JBR, Jaddaf Waterfront, La Vie, ‎1/JBR,
Bellevue Towers, Remraam, Mudon and Villanova to name a few. Dubai Properties
also offers institutional investors access to an extensive land portfolio for
development opportunities. All the initiatives aim to enrich the lives of
residents and visitors, bringing a vast collection of living experiences to
the Emirates.