Our Exciting Opportunity!
We are now looking for a 2nd Level Mediation Operations professional. This job
role is responsible for monitoring, coordination, support, management, and
execution of Mediation activities to ensure that services provided to
customers are continuously available and performing to Service Level Agreement
(SLA) performance levels.
You will
* Lead domain from customer-site as well as managing offshore team for ensuring production system performance and stability.
* Participation in customer's projects
* Assistance as consultant in customer's presentations, documentation and workshops
* Remote expert support for on-site integration engineers during installation, acceptance and diagnosis activities
* Manage customer technical requests and regularly update customer on progress
* Maintain the stability and performance of the cloud platform.
* Provide an effective 360-degree feedback on the ailing elements in the current solution and co-ordinate with Design team/L3/ Vendor to fix them
To be successful in the role you must have:
* Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
* Expertise in NFV, SDN and Cloud concepts linked with virtualization, practical experience is needed
* Expertise in Cloud Management Systems, Virtual Infrastructure Management systems and Cloud Infrastructure Management Systems is required.
* Technical and practical knowledge on Openstack, RHEL
* Expertise in HEAT/HOT, Ansible, Mistral concepts
* Knowledge on NOKIA 's CloudBand CBIS, CBAM, CBND, Nuage, is a plus
* Expertise in Containers, Kubernetes and Microservices concepts
* Knowledge of Airframe Hardware
* Good Working knowledge of Cloud Storage Products (Redhat Ceph)
* Familiar with Network Technologies (Switches, Routers, Load Balancers)
* Knowledge of Tools like Zabbix, NetAct
* Scripting Knowledge via Bash, Python, Ansible
* Own the key tasks of the job as System verification & acceptance and troubleshooting for Telco Cloud solution.
* Certifications of Linux System admin , Docker and Redhat Openstack " should be mandatory
Why join Ericsson?
At Ericsson, you ´ll have an outstanding opportunity. The chance to use your
skills and imagination to push the boundaries of what´s possible. To build
never seen before solutions to some of the world's toughest problems. You´ll
be challenged, but you won't be alone. You´ll be joining a team of diverse
innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process
looks like
Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.
Primary country and city: United Arab Emirates (AE) || United Arab Emirates :
Dubai : Dubai
Req ID: 673873
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