Accountant - Accounts Receivable

Overview:
Comprising of The First Group's award-winning hotels and restaurants, The
First Collection is an innovative lifestyle brand offering exciting
hospitality services and unforgettable dining experiences.
The First Collection's portfolio of five operational hotels are renowned for
their world-class service and cutting-edge amenities designed to ease guests
into their stay. The First Collection at JVC opened in September ‎2021 and is
the first branded and managed hotel under the group. Grand Heights Hotel
Apartments, offers comfortable studios and one-bedroom apartments in the heart
of the city, and is owned and managed by The First Collection. Bringing to the
market a range of franchised properties, the group also manages TRYP by
Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham
Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime
location and is a franchise of The Ascott Limited.

The First Collection's restaurants offer exceptional and original dining
experiences that focus on creating unique lifestyle-driven dining concepts
with a strong emphasis on quality and affordability. The rapidly growing
portfolio of restaurants, cafes and bars features a dynamic mix of homegrown
brands and recognised International franchises, including MasterChef, the TV
Experience - the world's first restaurant based on the global TV phenomenon.
With an emphasis on social dining, this exciting restaurant portfolio is
helping establish the collection of upscale and upper midscale hotels among
Dubai's hottest gastronomic and lifestyle destinations.

With ambitious growth plans in the years ahead , The First Collection will be
opening numerous upper scale hotels and a series of dining concepts throughout
Dubai.
Job Description:
The Accountant - Accounts Receivable role will primarily be responsible
for;
* Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
* Maintain a healthy communication both with the F&B, Sales and FO to ensure proper handling of daily backups of customers.
* To guarantee proper handling of the filing system in place according to policies and procedures.
* Any additional tasks coordinated by the Director of Finance / Financial Controller.
* Prepare account billings promptly and accurately with required supporting documentation.
* Maintain up-to-date files for all outstanding accounts.
* Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge
* Assist the credit manager or accounting manager's designate in the completion of the Accounts Receivable Officer duties
* Assist the Credit Manager in the performance of his/her own duties as requested
* Communicate promptly with the Credit Manager on any discrepancies in billing.
* Perform any additional duties assigned to you.
Desired Skill & Expertise:
*
Have atleast ‎2+ years experience working as an A/R in ‎4/‎5*Hotel
* Be able to think independently and constantly look for improvements in practice and policy
* Good reading, writing and oral proficiency in English language
* Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
* Should have a Bachelors Degree in Accounting or Finance.