Job Purpose: Responsibilities: To promote all principal airline
products/services for dnata and to provide comprehensive sales support and
information brokerage service (freight rates, flight details, bookings, inter-
line connections) to cargo agents to ensure the products are well promoted in
the market. - Discusses safety concerns openly and reports them to the
concerned supervisor - Complies with all relevant safety, quality and
environmental management policies, procedures and controls to ensure a healthy
and safe work environment - Follows all relevant departmental policies,
processes, standard operating procedures and instructions so that work is
carried out in a controlled and consistent manner - Follows day-to-day
operations related to own job - Conducts/ Receives calls and follows up on the
existing ones to identify new revenue opportunities and maintain existing
accounts - Builds and maintains relations with existing sales leads and
decision makers by providing them with prompt and professional service - Works
with sales team regularly to verify lead information, airline rates,
schedules, capacity and feeding back market data to ensure the accuracy and
availability of data in a timely manner - Identifies trends in customer
inquiries to ensure that the required stakeholders are updated on the
information - Ensures airway bill execution at Cargo Partners, thereby
maximising revenue opportunities by selling of higher profit services -
Reverts promptly to the cases where pre-flight customer inquiries are passed
to the relevant dnata Cargo sections or to the airline feedback - Sends out
the required broadcast messages to all customers briefing them with the
changes to any of the freight products under guidance from the sales team -
Develops reports regularly which include information on the number of the
outgoing calls, outcome purpose and follows up on list of opportunities
Qualifications & Experience: Primary experience: Logistics/Cargo
Qualifications: - 12 years Schooling (O levels) or High school (A levels) - 1
to 2 years of experience in Cargo and Logistics experience with an
international airline preferably - Basic IT and Computer Literacy Skills -
English Language Skills - Basic Communication Skills - Proficient Negotiation
Skills - Proficient Safety Awareness Skills
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.
Job Purpose: To promote all principal airline products / services for dnata and to provide comprehensive sales support and information brokerage service ( freight rates, flight details, bookings, inter-line connections) to cargo agents to ensure the products are well promoted in the market. Quali…
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