Hostess - All Day Dining

Posting Date Jun ‎01, ‎2022
Job Number ‎22090502
Job Category Food and Beverage & Culinary
Location La Ville Hotel & Suites CITY WALK Dubai Autograph Collection, Al
Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Brand Autograph Collection Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Marriott's Autograph Collection features a select group of upscale and luxury
independent partner hotels, each with its own distinct personality,
experience, style and features. Located in major cities and desirable
destinations around the world, Autograph guests favor hotel stays that reflect
their own unique and personal styles. Be a part of our team and deliver an
innovative guest experiences that resists predictability.

POSITION SUMMARY

Answer phones, take dining reservations, and enter diner information into
reservation system. Maintain wait list and quote accurate wait time. Make
appropriate seating decisions using station rotation chart. Organize seating
for large and special needs groups. Greet guests and determine the number in
their party. Seat guests by finding a clean, available table; pulling out
chairs; placing clean/current menu in front of guest, etc. Guide guests
through the dining rooms and provide any needed assistance. Ensure place
settings are appropriate and each guest has a napkin, clean silverware, and
any other item that is part of the standard place setting. Maintain
cleanliness of work areas throughout the day. Monitor dining rooms for seating
availability, service, and safety. Communicate with guests and other employees
to meet guest needs and ensure staff is working together as a team.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role
model. Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager; and
complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others, support team to reach
common goals, and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand, sit,
or walk for an extended period of time. Move, lift, carry, push, pull, and
place objects weighing less than or equal to ‎10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.