The Role
* Receive the customer and engage with the customer to understand the customer’s requirement. • Introduce various product offering to the customers and facilitate customer buying decision. • Prepare the estimate of the products selected and completing the sales transaction. • Achieve category wise sales target for the allocated section. • Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated. • Monitor the stock in the section and ensure adequate stock for sales. • Report the sold sock in the section for reordering to the sales manager for timely stock replenishment. • Monitor the dead stock and liaison with the store manager to minimize the same. • Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards. • Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft. • Understand the queries and complaints from the customer and address with right solution. • Provide support to the marketing team for potential customer visits and exhibitions. • Identify potential customers and referring them to the store. • Adhere to cost saving practices undertaken in the store. • Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.
Requirements
* Graduation in any subject • Minimum 1- 2 years of experience in retail sales preferred. • Age below 30 years • Proficient in computer literacy • Good English communication skills • Pleasing personality with an aptitude in counter sales. • Strong negotiation skills and ability to influence customer choices • Willing to relocate anywhere in Malabar Gold & Diamonds stores.
About the company
Malabar Group was founded in 1993 by a team of enterprising entrepreneurs, led
by the visionary genius of Mr. M P Ahammed when he explored beyond his
immediate circle in the agri-corp industry to establish a jewellery trading
company in a historical city called Kozhikode. Since then, keeping alive the
golden spirit of the Brand, the Group has remained constant, in its successful
forays nurtured by expertise, vision and guidance, into a formidable business
conglomerate. The HQ (headquarters) of Malabar Group located in Kozhikode
shines bright as a beacon of success for an empire built on Trust, Teamwork,
and Goodwill.
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