Job Description
Position Purpose
The incumbent is responsible for effectively managing the Servers (Physical &
Virtual), SAN, Database, PABX, Network, Print server, Mail server, Web server,
LDAP/Active directory, DR, Backup and all applications support hosted of the
company globally.
Key Performance Areas (Key Accountabilities):
Maintaining and managing the Servers (Physical & Virtual), SAN, Database,
PABX, Print server, Mail server, Web server, LDAP/Active directory, DR, Backup
and all application support based on requirement.
Provide technical and administrative support to IT service delivery by
identifying, investigating and resolving technical problems.
Analyze business requirements and problems due to lack of IT support thereof
and develop appropriate IT infrastructure to solve such bottlenecks thereby
improving productivity and profitability.
Assess the existing infrastructure and develop measures of improving the
efficiency of the same; ensure that appropriate and relevant security measures
are applicable and running; standardize all applications used in the
organization and maintain an accurate inventory of all IT assets & hardware’s
of users in order to assign appropriate licensing costs.
Assist in the development and implementation of global systems like new
domains, platforms, backup, Disaster recovery and any applications as required
by the changing needs of the business. Develop Systems accurate and detailed
project plans for the effective implementation of new projects as required by
the business.
Train new and existing IT staff in all Servers and applications relevant to
their function and that the necessary software is loaded on the company/staff
machine as required. Assess hardware connectivity requirements of new and
existing customers and fulfil the same in a timely manner.
Maintain and effectively monitor the Servers, Storage, Database and PABX for
timely identification and resolution of problems.
Resolve all service tickets raised by appropriately analyzing the same,
resolving the issue locally or escalating the same.
Receive IT requirements from all departments and provide inputs to the IT
Director for preparation of the annual IT budget.
Keeping the proper Inventory of IT Assets.
Skills
Graduate in Computer /Engineering discipline.
Linux/Microsoft system administrator certified professional, networking
knowledge preferred.
3-5 years relevant experience (especially in areas of
PC/Server/SAN/Database/OS Windows & Linux/ DR/Backup/ LDAP/Active
directories/PABX and other trouble shooting etc) is a must.
The job holder will be expected to be flexible in adjusting hours of work when
there is an operational need to do so.
Job Type: Full-time
The Role **Main Responsibilities include (but not limited to) the below:** \- Hardware installation configuration diagnosis and rectification - Operating system installation, configuration diagnosis and rectification - Application installation, configuration, diagnosis and rectification - Basic u…
# **Position Overview** ## **Who we are** ### **Our Hotels** We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to…
Job Purpose: Plan, develop, and manage the customer management activities of assigned support teams to ensure support and deployment all services in the assigned customer area whilst ensuring services are delivered to a high level of customer service. The Customer Support Manager (CSM) consistently…
* Skill Set: CX_UX Design Basics, * Total Experience: 12.00 to 12.00 Years * * Job Post Date: 24/05/2022 * Job Expiry Date: 23/06/2022 * Domain: IT * Location: DUBAI [United Arab Emirates] ### **Job Summary** Contribute in end to end delivery of complex customer engagements involvi…
The LUSH MENA Support Office is on the lookout for Digital Support - Arabic Speakers. As digital support in the LUSH MENA Support Office, you will be responsible for the availability of products, designing & creating a weekly newsletter, helping with uploading the Localise & translating…
Job Purpose: To restore normal IT service operations within agreed service levels and business priorities and minimize the adverse impact on business operations for Emirates Group and External Clients. To be a Single point of contact (SPOC) for the assigned incident resolution and service requests.…
#### **_Job Description:_** _Perform installation, maintenance & repair of IT Hardware infrastructure to support work processes in terms of communication and data processing in the company_ _Setting up PC, Printer, Projector, VoIP, Telephone, CCTV, Router, Switch Network Cable, Access TO Control & …
## **Reach your full potential as an Admin Support** As an Admin Support, you will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives. **As an Admin Support, you:** * Provides administrative support to ensure …
# **Sales Support** **Description** Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW is a leading supplier of IT solutions and services to a broad range of commercial an…
**Description** Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW is a leading supplier of IT solutions and services to a broad range of commercial and public sector cust…