Agent, Reservations
(10399)
At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career. With a
sense of exhilaration and discovery, we create unforgettable memories by
providing guests the opportunity to discover an extraordinary world filled
with thrilling adventures. Whether we are designing a couple's retreat or
serving the extraordinary in one of our award-winning celebrity chef
restaurants, we approach everything with imagination to spark a sense of
courage, inspiration and innovation. This is not simply our job, it's our
passion.
About The Role
Are you passionate about hospitality industry giving a unique guest
experience? Are you able to multi-task without compromising quality? If you
possess these skills, we have the perfect job for you at Atlantis Dubai.
As an Agent Reservations you will be responsible for handling all reservation
inquiries efficiently while exhibiting interest, enthusiasm and professional
image at all times. Generate and optimize revenue by effectively following the
set selling strategies through revenue management. Practice and promote the
desired work culture around the four core values.
About You
The successful candidate will have a minimum of 1 year experience with
Reservations OR significant experience of working in contact center OR
significant Customer Service experience (1 year or more). Previous sales
experience is preferred. Impeccable personal presentation, patient when
dealing with guests, always maintaining a positive attitude, paying attention
to details, and being passionate about customer service are essential.
Computer literacy and Opera systems are imperative, and fluency in English is
a must. Due to our guest's demographics, we are preferably looking for either
Russian, Arabic, Chinese, or French fluent speakers.
Join a team that is adventurous, creative, warm-hearted and extroverted. We
believe in making our guests happy beyond anything they have ever imagined. We
wow them at every turn and create memories that will last a lifetime. You will
be at the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.
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