Customer Service Executive

؜ - ؜Dubai ؜ -

Job details

Job Description
* Co-ordination and rate negotiation with Shipping Lines and Air lines.
* Follow-up with Clients.
* Providing the quotation/rates to the clients.
* Taking the Cargo Bookings from customers.
* Preparing MAWB, HAWB, MBL, HBL (Drafts &Original)
* Providing the Vessel schedule and Cargo Tracking.
* Maintaining Registers.
* Handling overseas coordination for nomination shipment.
* Plan the shipments/ consignments dispatches as per the schedules.
* Follow up with the shipper for cargo readiness; accordingly prepare the quotation Air/Shipping
* Line freight & Vessel schedule, for Agent.
* Follow-ups with airlines for CSR reports & updating same thing to accounts.
* Maintaining airway bill stocks.
* Coordinate with factory & CHA for stuffing plan, transporters and DO boys.
* Communicating with overseas agents through mails for shipment pickups, Sending Pre-Alerts to
* Overseas and taking approval from Overseas Agent.
* Asking for Invoice, Packing List , S/bill copies, BL draft copies from shipper.
* Accordingly prepare booking for S/Line
* Follow up with S/Line for D/O , Load list , SOB
* Send the messages of shipment tracking with all details to Agent & shipper
* Follow up for B/L , Payment etc.
* Co-ordination with accounts team for billing
Department
* Accounts & finance
Location
* Dubai
Qualification
* Bcom graduate
Experience
* ‎1 - ‎4 years

Job Summary

  • Advertiser: -
  • Announcement date: 16/12/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -

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