customer service & Receptionist

؜ - ؜Dubai ؜ -

Job details

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its
presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and
distributes high-quality products and services to Hospitals, Clinics,
Laboratories, & Analytical Industries.


job Brief

The Receptionist & customer service is accountable for handling all phone
calls and maintaining the reception area.
ACCOUNTABILITIES:
Policies & Procedures:
* Adhere to all Zahrawi Policies & Procedures as applicable.
Reception:
* Managing the reception area; welcoming visitors and directing them to the right place.
* Attending all incoming telephone calls, determining the purpose, forwarding the call to concerned personnel and sending emails if needed regarding the call
* Handling the reception email address, and direct and prioritize tasks received accordingly.
* Maintaining international phone log, Zahrawi extensions, fingerprint access, staff files, contract & agreement files, and updating them frequently.
* Insuring measuring temperature and checking Al Hosn application for staff as per office policies and government guidelines and regulations.
* Maintaining meeting rooms schedule and arranging the bookings as per importance and capacity of rooms.
* During the absence of the office assistant, responsible of the documents and non-documents sent with the drivers to Dubai Office and Warehouse and following up with Dubai Admin Team to ensure receiving them, responsible of handling DHL Courier.


Administration:
* Arranging the Group VP's MS teams calls and following up with the attendants.
* Maintaining the Group VP's business cards file and updating it when requested.
* Third party suppliers' management including their access & scoop of work completion.
* Emailing scanned copies of the cheques and receipt vouchers to finance department.
* Hotel Credit Applications, forms and documents that require Zahrawi information filling and signing from the respective approvers
* Addressing technical issues to IT department and Supporting IT to ensure all connections are running well in the office
* Keeping scanned record of all-important contracts and agreements sent from or received at Abu Dhabi office.
* Office inspection multiple times a day focus on clean, organized, maintain functionality, reporting to contracted teams for rectification
* Assisting and supervising in the filing and distribution of documents to ensure it is done by the office assistant properly.
* Attending all the Events Planning Virtual Meetings and ensuring bringing up creative ideas, following up with the plan and arranging the events in AUH office
* Coordinating with sales coordinator for tenders.
* Supporting and assisting sales and service divisions with scanning, printing, finding LPOs, contracts and agreements, arranging the staff files of personal documents, arranging staff meetings.


REQUIREMENTS
* Education: Bachelor 's degree
* Additional details:
* Candidate should be willing to move to Company Visa (when applicable)
* Candidate should be based in the UAE
* Experience: ‎1 - ‎2 years of experience
* Job Specific Skills: Reception, Admin
Location: UAE - Dubai
Job Type: FULLTIME
Job Posting Date: ‎05-‎12-‎2023
Division/Department: Warehouse Operation and Distribution

Job Summary

  • Advertiser: Zahrawi Medical
  • Announcement date: 06/12/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Dubai
  • Salary: -
  • Phone number: -

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