Company Description
Contemporary, relaxed, and imaginative. Be it a leisurely family break or a
romantic escape, AVANI Hotels & Resorts provides the right space for guests
who value the details that matter.
Avani hotels are perfecting the balance between work and play, design and
function, service, and privacy, laid back and lavish.
Discover Dubai from a modern, stylish HQ with easy access to all the hotspots.
Explore the town, hit the shops, or chill on the roof of one of the most
sought-after 4-star hotels in Dubai.
Job Description
As Reservations Agent, you are expected to:
* Maintain effective office administrative procedures
* Adhere to all Standard Operating Procedures.
* Take personal responsibility for driving upselling and achieving set revenue targets by months.
* Be fully aware at all times of the Selling Strategy, rates, packages, groups, and booking status of the hotel.
* Process and respond within 24 hours to all reservation requests and inquiries according to company standards.
* Handle daily trace/follow-up reports according to departmental requirements.
* Check expected arrivals 1, 3, and 7 days prior according to SOP and reconfirm bookings.
* within the department that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors, and other inaccuracies.
* Understand and apply hotel policies for no-shows, cancellations, credit, and pre-payment policies.
* To be up to date with current information and data on the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and health club, and other services and facilities.
* Take personal responsibility for maximizing quality levels of product and service and guest satisfaction. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.
* Monitor daily arrivals by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honored.
Qualifications
* Three years' experience in hotel reservation and room divisions.
* At least one year of experience in the Front Office or Reservations department
* Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
* Understand the dynamics of regional & local markets, local competitors, and events of the destination.
* Additional language is advantage
**ت اريخ النشر** Jun 16, 2022 **ر قم الوظيفة** 22100885 **ا لتصنيفات** Reservations **ا لموقع** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة **س لسلة الفنادق** Bulgari Hotels & Resorts **ا لجدول الزمني** Full-Time **إ مكاني…
**Data de divulga çao da vaga** Jun 16, 2022 **N º do Cargo** 22100885 **Categoria de emprego** Reservations **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA **Marca** Bulgari Hotels & Resorts **Hor ario** Full-Time **Re…
**Data de divulga çao da vaga** Jul 01, 2022 **N º do Cargo** 22111386 **Categoria de emprego** Reservations **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA **Marca** Bulgari Hotels & Resorts **Hor ario** Full-Time **Re…
**N º do Cargo** 23074692 **Categoria de emprego** Reservations **Local** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA **Hor ario** Full-Time **Localiza çao remota?** N **Remanejamento?** N **Tipo de cargo** Non-M…
**ジ ョブ番号** 23074692 **求 人カテゴリ** Reservations **場 所** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates 地図で表示 **ス ケジュール** Full-Time **遠 隔地ですか?** N **配 置転換ですか?** N **職 位の種類** Non-Management _マ リオット・インターナショナルでは雇用機会均等の実現に向けて、多種多様な人材…
**Job Number** 23077560 **Job Category** Reservations **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUM…
**N º do Cargo** 23077560 **Categoria de emprego** Reservations **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA **Hor ario** Full-Time **Localiza çao remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management _A…
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**N º do Cargo** 23080192 **Categoria de emprego** Reservations **Local** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA **Hor ario** Full-Time **Localiza çao remota?** N **Remanejamento?** N…
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