Host/Hostess - Anise - InterContinental® Dubai Festival City

Do you see yourself as a Host/Hostess for InterContinental® Dubai Festival
City?
As the world's largest family of luxury hotels, we all take great pride in
being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion
for luxury travel spans cultures and customs. Inspiring us to create warm and
sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we
embrace every opportunity to give our guests a personal and enriching
experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd
like to welcome you to the world's most international luxury hotel brand.
The InterContinental Hotels Group® properties in Dubai Festival City consist
of four hotel brands. These include the luxury brand InterContinental, the
superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence
Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over
‎1000+ bedrooms, the four properties boast a selection of high quality
restaurants and bars, an impressive ‎3,800 square meter Event Centre across two
levels, the ‎5,000 square meters Festival Arena by InterContinental, the
luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool
facilities. We are looking for people who are friendly, welcoming and full of
life to people to join over ‎900 colleagues who are always finding ways to make
every guests experience an enjoyable one. We value the passion and enthusiasm
of our colleagues, and encourage you to share your passion when you work with
us.
A little taste of your day-to-day
* Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
* Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
* Ensure restaurant operating equipment is clean and in working order
* Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
* Welcoming guests to the Restaurant, by using the Restaurant name
* Inquiring if they have a reservation and noting it in the reservation book if they do
* Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
* Being attentive to guest requests
* Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
* Take telephone bookings and document in the Reservation book according to restaurant standards
* Train servers and runners as per SOP
* Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
* Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus
* Might assist with food and beverage service
* Maintain detailed knowledge of menu, including daily specials
* Ensure tables are cleared quietly and efficiently
* Carry food and beverage trays in a safe manner to minimize breakages
* Complete dockets accurately and clearly
* Maintain current information on all general activities of the hotel
* Task related administrational tasks
What we need from you
* Great communication skills
* Ability to work in a team and in different functions
* Warm and inviting personality
* Ability to think calmly under pressure
* Willingness to learn open-mindedly
* Passion of food and curiosity for something new
* Basic organisation skills in restaurant operation
What you can expect from us
We 'll reward all your hard work with a great salary and benefits - including
a uniform, great room discount and superb training.
Join us and you'll become part of the family - and like all families, all our
individual team members share some winning characteristics. As a team, we work
better together - we trust and support each other, we do the right thing and
we welcome different perspectives. You need to show us you care: that you
notice the little things that make a difference to guests as well as always
looking for ways to improve - visit www.http://careers.ihg.com to find out
more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled /
Veterans.
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental
Hotels & Resorts has pioneered international travel since the 1940s, we are
passionate about sharing our renowned international know-how and cultural
wisdom in truly impressive surroundings. We all take great pride in being
genuine ambassadors of the InterContinental®️ brand and to be part of the
brand you will have a thirst for travel, passion for culture and appreciation
for diversity. We create inspiring experiences for those seeking a richer
perspective on the world. If you'd like to embrace a world of opportunities,
we'd like to welcome you to the world's most international luxury hotel brand.
Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great
fit for the job? We'll never know unless you hit the 'Apply' button. Start
your journey with us today and let's #GoFurtherTogether.