Reservations & Communication Agent
Full time
Four Seasons Resort Dubai at Jumeirah Beach
The Four Seasons Resort Dubai at Jumeriah Beach with its unparalleled
location, fresh approach to luxury and legendary personalized service, has
exceeded the high expectations in the ultra- competitive Dubai market. At Four
Seasons we believe that our most important asset is our team of employees. The
Four Seasons has a tremendous commitment to the development and training of
all employees. We ensure that the best packages and finest management
structure are in place to guarantee a stable environment in which development
is second nature for our employees. Successful Four Seasons candidates will be
offered once- in-a- lifetime opportunity rich in personal and professional
growth.
Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the
beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes
237 Dubai luxury hotel rooms - including 49 suites - subtle Arabic design
motifs blend with cool, contemporary style, featuring soft backgrounds of blue
or green. Dubai is the second largest of the seven Emirates that make up the
United Arab Emirates, Dubai is located on the southern shore of the Arabian
Gulf. Has a Sub- tropical, arid climate.
Join our Team
* Work on a team that is built on mutual respect, collaboration, excellent service.
* Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
* Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.
Responsibilities
* The Core Agent is responsible for providing general information about the hotel and assisting callers.
* Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
* Processes reservations from the sales office, other hotel departments, and travel agents.
* Knows the type of rooms available as well as their location and layout.
* Creates and maintains reservation records by date of arrival and alphabetical listing.
* Communicates reservation information to the front desk.
* Open and close the availability as and when required of hotel in all channels and website.
* Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers
Preferred Qualifications and Skills
* At least 1-2 years' experience in a similar role within 5 Luxury Hotels
* Bachelor's Degree in Hospitality Management or Equivalent
* Strong communication and customer service skills
What to Expect: You Will...*
* Be part of a cohesive team with opportunities to build a successful career with global potential.
* Have the opportunity to engage in diverse and challenging work.
* Be recognized for excellence
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