Are you an enthusiastic, customer service focused person who loves going above
and beyond the needs of a guest? Do you have impeccable English communication
and written skills? Then the position as a Head Hostess is awaiting you! As a
Head Hostess you will be responsible for delivering five-star customer service
to guests, meeting them and greeting them with a smile and creating an amazing
experience and everlasting memories while dining with us!
Forming strong relationships with guests staying in the hotel and its suites,
local Dubai residents and regulars is an important aspect of this role. You
will act as a 'salesperson', encouraging return custom, capturing new
business and communicating any special requests and needs of guests to the
restaurant management team, contributing and playing a vital role in
delivering a luxury and personalised service. You will demonstrate a deep
knowledge and passion for the brand you represent and play an active role in
building and managing the guest database, working closely with the PR and
marketing teams to communicate any upcoming activity to the market, including
special events, initiatives and promotions. This role requires someone who is
immaculately presented and an exceptional communicator who comfortably,
positively and professionally interacts with those around them.
A successful candidate must demonstrate a clear passion for the Food &
Beverage industry, guest experience and a willingness to learn in a supportive
but disciplined environment.
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