POSTE
Louis Vuitton Middle East is looking for an IS Team Manager reporting to the
IS&T Manager. The selected candidate will have the following responsibilities.
* Manage L2 Proximity Support Team on daily activities.
* SLA Adherence and Service Delivery
* Close coordination with Service Desk and Retail Business teams.
* Incident Management
* Service Request Management
* Asset Management
* Site operations / Events / Popups
* WSOne Deployment
* Cisco Meraki Network Infrastructure
* Retail Domain Experience
* Cisco / TEAMs Telephony System
IS &T Management:
* To support daily activities of head office and stores on applications, including fiscal / detax / payment area
* Ensure an ongoing interaction with the store managers, head office, WH and CSC users, identify and analyse news need
* To support local IT external 3rd partners
Support:
* Support daily activities of HO, stores, Warehouse, Customer Client service, on applications and IT infrastructures.
* To participate in local on-site support operations as needed, including store openings, relocations, closures and special projects
* Support IS&T Manager with the device renewal and the proper management of devices stock.
* To address productions issues in a timely and efficient manner: perform the necessary investigation and analysis to solve the issue.
* To follow up all application issues identified by users. To work with Contact'IS (Corporate-Europe support teams) to ensure incidents opened locally are well managed/escalated. Confirm with users possible issues not well resolved.
* To Ensure communication and reporting with site and direction
* To propose solution to increase the level of user satisfaction
* Country / Region : United Arab Emirates * City : Dubai * Business group: Fashion & Leather Goods * Contract type: Permanent Job * Function: Retail * Experience required: Minimum 5 years * Reference No.: GIV01641 * Date of publication: 2022.12.22 ## **Position** The Maison Gi…
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of susta…
POSTE As a logistics executive **,** you will be working within the Louis Vuitton Logistics team, based in Jebel Ali and reporting to the **Logistics Manager**. You will be working on logistics and Sales Administration tasks for inbound and outbound shipments. **DUTIES AND RESPONSIBILITIES:**…
POSTE As a logistics executive **,** you will be working within the Louis Vuitton Logistics team, based in Jebel Ali and reporting to the **Logistics Manager**. You will be working on logistics and Sales Administration tasks for inbound and outbound shipments. **DUTIES AND RESPONSIBILITIES:**…
Basic Qualifications * 5+ years of international contact center experience required. Applicant will also need to have been in a People Management role (with a direct reporting relationship) and should have a minimum of 2 to 3 years of experience in such a role. * Experience with call handling…
The Team Manager contributes to develop store sales to attain the commercial targets for the Store by empowering his/her team, and by maintaining high Louis Vuitton standards through an excellent customer service and an enthusiastic leadership. * Contributes to develop store sales to attain the c…
## **Position** RESPONSIBILITIES * Assisting and supporting the warehouse team with daily activities. * Be the point of contact between the warehouse team and management. * Supervising warehouse staff and daily activities. * Managing, evaluating, and reporting on warehouse productivity. *…
POSTE RESPONSIBILITIES * Assisting and supporting the warehouse team with daily activities. * Be the point of contact between the warehouse team and management. * Supervising warehouse staff and daily activities. * Managing, evaluating, and reporting on warehouse productivity. * Tracking …
**The Blue Box.** Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienc…
Summary Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Store Management: Oversees and guides the stores to e…