Job Title: E-commerce Executive
Reporting to: E-Commerce Manager
Direct reports: 1, digital & E-commerce intern
Responsibilities:
* Implementing the monthly E-commerce sales plan by executing various digital and e-retail tasks.
* Coordinating e-retail orders to ensure smooth operations.
* Analyzing user journey flows to optimize conversion rates, identifying shopping behaviors and trends.
* Managing and optimizing content and internal search for improved customer experience.
* Handling tasks related to paid search (SEA) and SEO (Search Engine Optimization).
* Developing strategies for email marketing and app push notifications.
* Creating effective digital merchandising strategies and launching new programs.
* Planning and testing UX improvements to enhance customer satisfaction.
* Ensuring a seamless LV app experience and optimizing the client journey.
* Conducting UAT ad-hoc projects.
* Managing third-party presence and driving-to-store initiatives.
* Collaborating with store teams and other departments to facilitate omnichannel cooperation.
Behaviors of success & required skills:
* Excellent Arabic and English writing skills.
* Proficient in digital tools and technologies, with a deep understanding of e-retail practices.
* Curiosity and empathy towards customer needs and behaviors.
* Agility and adaptability to thrive in a fast-paced digital environment.
* Commercial mindset to achieve business objectives.
* Passion for the brand.
* Professional and responsible attitude towards work.
* Ownership of assigned tasks and projects.
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