European Market Business Development Manager

Job Purpose: The selected person will be responsible for acquiring new
business in accordance with Arabian Adventures sales process and systems to
achieve agreed targets and to account manage existing clients within Europe.
The Business Development Manager will present Arabian Adventures products and
services in a compelling manner to maximize sales and profitability of new
business in allocated markets. Job Outline: Plan - Create the annual business
plan for assigned market, update and adjust the business plan according to the
market development, - Market research and analysis for all assigned markets,
review reports on Industry and Market Trends, Competitors Activities to take
strategic decisions for the growth of the business. Deploy - Develop and
deliver a Marketing plan and activities in coordination with the Marketing
Department, - Identify opportunities for campaigns, services, and distribution
channels that will lead to an increase in sales, actively work on promotion
and package campaigns to push sales together with related departments, -
Define yearly calendar plan of communication per market and engage leadership
team to ensure alignment with overall company message and business plan. Lead
- Define targets and account management strategy based on yearly production of
Tour Operators, - Accountable for maintaining and building relationships with
all the existing and new potential partners and key high end accounts (> $1M),
- Build relationships with travel partners and existing clients to generate
leads and referrals, as well as setting activities to maintain and strengthen
the cooperation with them. Execute - Ensure compliance with Standard Operating
Procedures (SOP?s) of the department, and dnata Travel and the Emirates Group,
ensuring the highest possible service and safety standards in order to
maintain and enhance AAs reputation as a leading Destination Management
Company (DMC), - Oversee the end-to-end process of the new business, including
strategy setting, sales presentations, proposal development, follow up,
contract negotiations (including financial and commercial terms and
conditions), and engage leadership team to ensure alignment in each
opportunity, - Ensure smooth hand off of new business to the Implementation,
Operations, and Client Services teams, - Monitor Business on the books and
propose sales/campaign initiative to boost production without losing sight of
margins and profit goal, - Attend Fam Trips, Trade shows, Sales Calls and
events to promote the company products and services, - Input and maintain
accurate records and up-to-date Account/Contacts information on all prospects,
target accounts, and new clients through the CRM tool, - Keep record of sales
initiatives and log those the CRM tool in order to measure ROI.
Qualifications & Experience: - ‎5+ years' of experience in commercial/sales -
Degree or Honours (‎12+‎3 or equivalent) Experience: - Work experience in a
sales, business development or management function in DMC, Hotel, Airline,
travel/tourism/tour sales (inbound) company. - Experience in European Travel
Trade - Understanding of, and experience working with, online tour operators
and OTAs is essential. - A proven track record of working according to sales
targets/budgets. Knowledge/Skills: - Thorough knowledge and understanding of
the travel industry including the workings of tour operators, DMCs,
international markets, leisure suppliers as well as a working knowledge of the
functions of travel trade organisations and government tourism bodies. -
Evidence of a broad network of industry contacts, - Travel Destination
Management business knowledge is advantageous, - Knowledge of the tourism
industry and its global distribution sales channels, e-commerce, direct sales
and online marketing, knowledge of online sales & marketing best practices is
essential, - Excellent knowledge of MS Office Applications and CRM tools, -
Excellent written and oral communication skills in English (additional
languages will be a distinct advantage and may be required for certain market
segments), - Ability to influence stakeholders internal and external to the
organisation, - Self-motivated, highly organised, pro-active and flexible, -
Familiarity with Country destination and product preferred, - A proven
capability to organise, distribute and complete work within a multinational
and multicultural environment.
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.