E-Commerce and Domestic Operations Coordinator

Danzas AEI Emirates L.L.C. is a joint venture between Al Tayer Group and
DHL Global Forwarding. It 's the market leader in Freight Forwarding and
Logistics in Dubai.

The brand name is taken from the original Danzas Company, now rebranded as DHL
Global Forwarding, which was established in ‎1815 by Louis Danzas. In the UAE,
Al Tayer Group started the logistics business in ‎1989, later rebranding as
Danzas AEI Emirates. The company has grown from strength to strength to become
the leading logistics provider in Dubai and the Northern Emirates.

With a workforce of ‎1,200 DHL Certified Logistics and Freight Forwarding
experts, Danzas puts its people front and center of everything, to ensure it
attracts, develops and retains the best team, executes the best operations,
delivers the best customer experience, and creates the best results for all
its customers and partners. It offers leading transportation solutions by Air,
Ocean, and Road. Danzas is the market leader in Customs Brokerage and has won
awards for smart freezone and clearance services. With warehouse capacity
exceeding ‎240,000 m2, no customer is too large or too small.

Connecting People. Improving Lives.

Currently, we are looking for a passionate and energetic E-Commerce and
Domestic Operations Coordinator to be based in the Contract Logistics
Team. In this role, the successful candidate will provide support to the
customer by effectively processing all E-Commerce and Domestic Logistics
Operations within specified time frames thereby achieving profitability,
ensuring high quality standards, accuracy and customer satisfaction.

Key Responsibilities

• Maintain regular Attendance in line with Danzas / department policies and ensure to report to FIC / Supervisor in case of late arrival or sick leave before start of the shift.


• Report to Supervisor any uncompliant activities


• Follow all health & Safety policies as described in the H&S manual provided during induction


• Establish and maintain meaningful relationships with colleagues to ensure smooth Operations and healthy atmosphere at the work place


• Perform duties in an efficient manner that meets customer service standards meeting expectations Productivity standards and accuracy


• Record keeping and administrate functions


• Ensure that the necessary legal & Group's compliance is always met with during clearance and transportation of Richemont products


• Daily execution of E-commerce and domestic shipments based on the cut-off timings and schedules


• Manage and execute same day delivery operations with service providers with efficiency, optimum utilization and effectiveness


• Manage and execute domestic operations with service providers and retail and wholesale partners


• Co-ordinate and liaise with transport service providers and relevant stakeholders to ensure on time deliveries as per KPI


• Accurate and timely updating of the details on INFOR (WMS), NSI (ERP) & Dubai Trade (Emirsal)


• Execute and collaborate for urgent shipments and deliveries with floor team, transport service providers, Maison's and CRC teams


• Timely and accurate execution of return shipments with service providers, floor team, finance team, Maison's & CRC team


• Reception of perfume inbound shipments (for E-Commerce) and closure in system with floor team


• Ensure all related KPI's are respected as per the SLA agreed with the brands


• Participate in enhancement projects


• Ensure accurate and timely reporting for the function and completion of reports


• Ensure timely customs submission and documentation. Prompt communication and escalation of any issues

Job Skills, Qualifications & Experience:

• Good knowledge of Microsoft Package, INFOR WMS, NSI and SFCC


• Basic knowledge of Customs procedure


• Self- motivated, Drive, Organized, Honest and takes Initiative


• Bachelor's degree or equivalent


• ‎1-‎2 years' experience in domestic and e-commerce, warehousing & distribution operations

We offer:
* Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
* Possible further career development
* Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world 's leading logistics provider with
operations in over ‎220 countries. Visit our career site on the web at
https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class
efforts to attract and retain talent by fostering a positive work environment
and encouraging personal and professional development among employees. The
development of talented women in our organization will be a focus for us and
an important part of our DGF Strategy ‎2025.

We aspire to become the undisputed leader in our industry, when people think
of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~‎30,000 passionate employees


• The most efficient processes and fastest response times


• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living
Responsibility

Danzas is an equal opportunity employer. We evaluate qualified applicants
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, veteran status, and other legally
protected characteristics.