Assistant Manager, Aquaventure Guest Services
(8127)
At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic
Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island
in Dubai. With a sense of exhilaration and discovery, we create unforgettable
memories by providing guests the opportunity to discover an extraordinary
world filled with thrilling adventures. Whether we are designing a couple's
retreat or serving the extraordinary in one of our award-winning celebrity
chef restaurants, we approach everything with imagination to spark a sense of
courage, inspiration and innovation. This is not simply our job, it's our
passion.
About The Role
Assistant Manager in Aquaventure Guest Services oversees a wide variety of
services and facilities provided to the Waterpark guests. The role is
responsible for monitoring the cabanas and buggy service operations while
ensuring our guests receive 5 star service in every interaction. You'll
supervise the logistics of sun loungers and umbrellas as well as overlook
special and private events across Aquaventure guest areas. Assistant Manager
in Guest Services works closely with the Recreation team and F&B outlets
within the waterpark to ensure flawless service to both in house and external
guests. Delivering staff briefings and training sessions, handling guests
complaints and attending to emergencies across the resort are huge part of the
role as well.
About You
We're looking for candidates with solid exprience in high volume entertainment
facility, ideally in a luxury hospitality environment. You should be able to
demonstrate excellent communication skills and cooperate closely with both
senior management and junior colleagues. Experience managing large teams and
juggling multiple priorities is a must. You need to be comfortable with
working fully outdoors in hot and humid conditions.
Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career. Join a team
that is adventurous, creative, warm-hearted and extroverted. We believe in
making our guests happy beyond anything they have ever imagined. We wow them
at every turn and create memories that will last a lifetime. You will be at
the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.
Assistant Manager, Aquaventure (9383) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder an…
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