Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion
payments transactions between consumers, merchants, financial institutions and
government entities across more than 200 countries and territories each year.
Our mission is to connect the world through the most innovative, convenient,
reliable and secure payments network, enabling individuals, businesses and
economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your
growth is priority, your identity is embraced, and the work you do matters. We
believe that economies that include everyone everywhere, uplift everyone
everywhere. Your work will have a direct impact on billions of people around
the world - helping unlock financial access to enable the future of money
movement.
Join Visa: A Network Working for Everyone.
Job Description
This role will be responsible for assisting the Central Europe, Middle East
and Africa (CEMEA) Revenue Operations team in ensuring the accuracy and
completeness of revenues computed and billed to clients across CEMEA. The role
will report directly to the Senior Director CEMEA Revenue Operations and will
be based in Dubai.
Responsibilities:
* Perform in-depth analysis over huge amounts of data
* Identify reporting errors and themes across multiple clients and countries
* Communicate these errors to clients in a professional, influencing manner
* Work with clients to resolve all reporting errors in a manner that prevents recurrence
* Create bespoke reports from multiple systems that would assist in resolution of reporting errors
* Manage aged issues
* Ensure timely implementation of all service fee pricings by working closely with various global and regional teams
* Train internal clients (core finance, business development) and external clients (banks, FIs) on operating certificates and its data repository
* Educate and help clients understand the discrepancies, be available for any queries they may have
* Support team and team lead in day to day activities including assistance with adhoc project requests or tasks, both regional and global
Competencies:
* Creative, self-starter, quick thinker, detail-oriented and dedicated individual who is eager to put his/her stamp on this job role.
* Able to understand key priorities, communicate clearly, effectively, concisely and persuasively with both internal and external clients.
* Excellent Excel skills (pivots, power pivots)
* Good analytical and problem-solving skills, with demonstrated intellectual and analytical rigor.
* Good presentation skills
* Able to work under pressure (produce high quality deliverables under strict deadlines).
* Team oriented, collaborative, diplomatic and flexible.
* Flexibility in schedule and for travel (when available)
This is a hybrid position. Hybrid employees can alternate time between both
remote and office. Employees in hybrid roles are expected to work from the
office 2-3 set days a week (determined by leadership/site), with a general
guidepost of being in the office 50% or more of the time based on business
needs.
Qualifications
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal
histories in a manner consistent with EEOC guidelines and applicable local
law.