Room Attendant

" The world is yours with Melia"

Joining Melia is to embark on a journey without borders because the
possibilities of growing and training here are endless. It is knowing that the
world is yours and that you can work in many countries. And all with the
feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of
your life, a journey in which inspiration will always accompany you. Do you
dare to be the owner of your professional career in an inspiring world?

• To maintain the cleanliness and supply of all allocated areas, including all corridors, storage areas, staff area and ancillary areas to the standard laid down by the Hotel.


• To clean and make up all allocated rooms to the standard required as per the SOP.


• To service dedicated Brand suites as per the ME standard.


• Achieves Mystery Shopper Set Targets.


• To assist in the set-up of ME showrooms when required.


• To take responsibility for occupied services when requested.


• To report any missing items from rooms e.g.: bathrobes, soap dishes etc.


• To ensure that maintenance is reported promptly and correctly.


• To ensure that any repairs to soft furnishings are reported.


• To ensure that any stains on carpets and soft furnishings are reported promptly.


• To be responsible for all issued keys.


• To deal with lost and found guest property promptly and efficiently according to Hotel procedure.


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  To accurately complete the daily control lists.

  
  


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  To greet Guests and colleagues courteously at all times and deal with all requests as quickly and efficiently as possible.

  
  


• To carry out any other cleaning duties as specified by your Supervisor.


• To report to the Supervisor, rooms which do not require service. or which have DND signs on door in his/her assigned area.


• To be fully aware of health & safety hazards and report any such hazards immediately.


• To attend briefings as required.


• To attend training sessions as necessary.


• To assist with the training of new starters as required.


• To place Aura amenities into VIP and Suite arrivals.


• To take responsibility for cleaning and guest supplies, ensuring that supplies, trolleys and cupboards are kept in the agreed condition.


• To ensure the uniform provided is kept in good condition.


• To be fully aware of all departmental procedures and to ensure that these are carried out at all times.


• To set a consistently good example to other staff in dress and behaviour.


• To carry out any other reasonable management requests.


• To be fully aware of fire, evacuation, bomb, and security procedure.


• Daily inventory of room linen rooms operational equipment.

Because belonging to the great Meli a family is being VIP

You will enjoy My Meli aRewards which is the exclusive loyalty programme
for our employees with exclusive benefits and advantages.

In addition, enjoy the My Meli aBenefits programme: with flexible
remuneration, exclusive discounts on a variety of products and services,
active and healthy lifestyles, and charitable initiatives. Be as proud to
belong to Melia as we are of you

At Meli a we are all VIP

Great professionals who make everyday life easier and exceptional. From the
junior to the most senior, all of them have unique and important qualities
that make working at Melia an opportunity for constant growth and a passport
to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Melia an
unforgettable experience, full of emotional moments and always with the
feeling that you belong to a big family where we have people like you, VIP*
* People.

We are an equal opportunity employer and value diversity. We do not
discriminate on the basis of disability, race, religion, age, or any other
basis protected under federal, state, or local laws. We believe that diversity
and inclusion among our teammates are critical to our success as a global
company.

If you want to be " Very Inspiring People ", follow us on:

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