About Fakeeh University Hospital
Fakeeh University Hospital delivers the best possible outcomes for its
patients through smart technology and academic strengths. Built on an
integrated healthcare model, the hospital brings you the legacy of over four
decades of compassionate care – drawn from the renowned Fakeeh Care group
based in Saudi Arabia.
Fakeeh University Hospital is made up of like-minded healthcare providers,
working towards a common goal, which is, delivering quality healthcare to
people all around the world. Our passionate staff members have years of
experience within and outside the country.
Fakeeh University Hospital is a digital hospital, having fully integrated
electronic medical records, supporting improvements to the quality and
efficiency of healthcare services for patients and the community at large.
Additionally, we operate an efficient emergency department.
Job Profile:
Supports the provision of safe, patient and family focused quality care.
Creates a positive patient experience at our facility. Exhibits a proactive
approach toward ensuring excellent patient care
Assists in the daily functioning of the unit/department in support of patient
care while maintaining confidentiality.
Assisting Physicians at the time of seeing patients in the clinics.
Supports the successful achievements of Clinic Operations strategic goals.
Escorts patient whenever need arise throughout the hospital premises.
Demonstrates knowledge of all hospital services and facilities.
Assists departments with their transportation needs throughout the hospital.
Job Responsibilities:
Organization Skills
Customer Service and Communication
Quality & Accuracy
Responsibility to Management
Education:
Bachelor's Degree or equivalent
Experience:
Excellent English verbal/written communication skills.
Exposure to / experience with customer service principles
Knowledge of Arabic is desirable.
Experience with clinical procedures desirable
Skills:
Strong communication, interpersonal and organizational skills
Remain calm under trying circumstances and work with frequent interruptions.
Ability to be flexible and adaptable in a variety of situations.
Strong attention to detail
Ability to prioritize and multi-task in a fast-paced deadline sensitive
environment.
Communicates clearly and concisely in both oral and written format.
Competencies:
Quality oriented
Ability to manage stress
Taking Responsibility
Teamwork
Adaptability
Customer Service
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