Job Number 22205817
Job Category Information Technology
Location The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche,
Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Follow all company policies and procedures; protect company assets. Address
guests' service needs. Exchange information with other employees using
electronic devices. Develop and maintain positive working relationships with
others.
Communicate with other IS personnel to troubleshoot and resolve technical
problems or issues related to computer software and systems, internet access,
hardware and peripheral equipment. Refer major problems or defective products
to vendors/technicians. Respond to program error messages by finding and
correcting problems or terminating the program. Enter commands and activate
controls on computer and peripheral equipment. Inspect, test, and diagnose
computer equipment and systems. Maintain inventory of all technology devices.
Maintain computer networks, support server system(s), and supporting software.
Provide network communications support. Maintain and upgrade hardware,
software and website technical architecture related to hardware and
telecommunication connectivity. Perform system backups. Provide end-user
support. Manage user accounts, including set up, removal, and resetting
passwords in order to ensure confidentiality and proper use. Install,
configure, and modify workstations. Modify workstations, including set up of
cables, desktop computers, laptops, docking stations, and printers. Read
technical manuals, confer with users, or conduct computer diagnostics to
investigate and resolve problems or to provide technical assistance and
support. Secure all backup tapes and computer/telephone rooms. Educate users
regarding procedures for securing Personal Identifiable Information (PII).
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
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