Job Summary
The Trainer & Makeup Artist is responsible for training the team of makeup
beauty advisors on makeup knowledge, selling and application skills. She is
responsible for conducting brand masterclasses and VIP customer events. On
business need basis, she would deliver fragrance training.
Responsibilities
Training
(In-Class & In-Store)
Deliver the training calendar set by the KSA training manager through in-
class, in-store or on-line training sessions.
On-board new joiners on brand, product, and technical application skills.
Prepare the in-class training setup with the help of the KSA training manager.
In-Store Coaching & Assessment
Coach the BAs in-store on the luxury customer experience, selling technique
and product knowledge.
Deliver constructive feedback and motivate the BAs to improve their skills.
Prepare & submit assessment reports including a development plan with a
timeframe for each BA.
Assess the improvement of the BAs as per the development plans agreed.
Maintain an atmosphere of open and positive communication and professionalism.
Makeup Artistry
Propose KSA specific MU looks and share with UAE MU Training Lead.
Represent the brand in in-store events and conduct masterclasses.
Provide personalized makeup services for customers (VIP, Loyal etc.).
Support fashion shows backstage and photoshoots (if required).
Be flexible to work as per the business requirements during events.
Reporting
Maintain and deliver reports and training trackers, as per the department’s
requirements.
Submit coaching & assessment reports as per manager’s guidelines.
Report customer feedback, product feedback, and any issues to KSA training
manager.
Qualifications
Prior training experience with luxury beauty brands.
Advanced makeup artistry skills (fragrance experience is a plus).
Arabic and English fluency.
Capable in Microsoft Office (Powerpoint, Word, Excel) and email business
communication.
Formal beauty or makeup technical school certification is a plus.
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