Learning Associate

؜ - ؜جدة ؜ -

Job details


  • Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook

  • High School diploma or equivalent


Job summary
The Fulfillment Center Learning Associate works with Operations Managers, Area
Managers and associates. Constantly improves the long-term capabilities of the
area to which he/she is assigned.


The ideal candidate will measure production quality and quantity and applies
learning tools to improve both. Maintains expert-level knowledge in at least
two production departments; evaluates and improves processes within work
areas; refines learning tools and techniques across the FC; assists in
measuring the effectiveness of learning; measures impact of his/her
development efforts; improves associates' job-related skills; develops,
maintains and applies learning tools (methods, checklists and skill building
agreements) to encourage associate development. Identifies areas for associate
cross training and support and implements the training to support the
objective; supports the updating of PMVs and SOP certification of Associates
and Managers; assists in driving success of peak and non-peak training plans.


Key job responsibilities
* Excellent communication skills
* Comfortable talking in front of a group as well as one-on-one with an individual
* Able to give and receive feedback effectively
* Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)
* Ability to follow up
* Always meets time commitments and deadlines, is goal oriented
* Checks and tests for understanding
* Gives insight to Area Managers
* Proven people skills
* Works hard for the success of others, constantly remains "customer obsessed"
* Demonstrates a positive "can do" demeanor and has fun and gains energy from working with others
* Is an active listener
* Is a technical expert
* Demonstrated ability to consistently function at ‎100% of expectations
* Understands upstream and downstream variances
* Is able to use resources to expand knowledge and can answer tough questions



  • Prior training, teaching or presentation experience

  • Previous experience as a trainer

  • Willingness to work different shifts

  • Shift hours for this position may be different from the standard production shifts

  • Willingness to work in different areas as required by training needs

  • Excellent attendance

  • Candidates must be very organized and able to handle multiple and changing projects/priorities

  • Willingness to participate in and support the Operational Excellence initiatives

  • Previous Learning experience

Job Summary

  • Advertiser: Amazon.com
  • Announcement date: 03/06/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: جدة
  • Salary: -
  • Phone number: -

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