Assistant Food and Drinks Director - The Hotel Galleria

Assistant Food and Drinks Director - The Hotel Galleria
An Assistant Food and Drinks Manager is responsible for assisting with
managing operations of all Food and Drinks outlets to deliver an excellent
Guest and Member experience while training staff and working within budgeted
guidelines.
What will I be doing?
As an Assistant Food and Drinks Manager, you will be responsible for assisting
with managing operations of all Food and Drinks outlets to deliver an
excellent Guest and Member experience. An Assistant Food and Drinks Manager
will also be required to manage, train, and develop team members and work
within all budgeted guidelines. Specifically, you will be responsible for
performing the following tasks to the highest standards:
* Oversee operations of Food and Drinks outlets
* Maintain exceptional levels of customer service
* Recruit, manage, train, and develop the team
* Assist with annual and mid-year appraisals with team members under your responsibility
* Manage guest queries in a timely and efficient manner
* Work within budgeted guidelines
* Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
* Develop menus with other members of Food and Drinks team
* Accountable for monthly stock takes
* Incentivise team members to maximize sales and revenue
* Deputise for the Food and Beverage manager in their absence
* Comply with hotel security, fire regulations and all health and safety legislation
* Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
An Assistant Food and Drinks Manager serving Hilton brands is always working
on behalf of our Guests and working with other Team Members. To successfully
fill this role, you should maintain the attitude, behaviours, skills, and
values that follow:
* Previous Food and Drinks Management or Supervisory experience
* Knowledge of Financial Systems
* Flexibility to respond to a range of work situations
* Committed to delivering high levels of customer service
* Positive attitude
* Good communication skills
* Flexibility to respond to a range of different work situations
* Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Willingness to develop team members and self
* Degree in Relevant Area
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!