- Ketchup Atelier branch and Ketchup Emaar branch
- Report directly to the company CEO.
- At Ketchup Restaurant & Cafe, we strive to provide stellar dining
experiences. We are seeking an experienced restaurant manager who can oversee
day-to-day operations, hire and train qualified staff members, and maintain
high food and beverages standards. The restaurant manager will also be
responsible for developing a positive brand image through consistent customer
service and a strong understanding of restaurant protocol. With
professionalism and a positive attitude, they will help contribute to the
growth and popularity of our restaurants, as well as the long-term success of
our employees.
Objectives of this role:
• Pleases customers by providing a pleasant dining experience.
Accomplishes restaurant human resource objectives by recruiting, selecting,
orienting, training, assigning, scheduling, coaching, counseling, and
disciplining employees, communicating job expectations, planning, monitoring,
appraising, and reviewing job contributions, planning and reviewing
compensation actions, and enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and
recommendations to strategic plans and reviews, preparing and completing
action plans, implementing production, productivity, quality, and customer-
service standards, resolving problems, completing audits, identifying trends,
determining system improvements, and implementing change.
• Meets restaurant financial objectives by forecasting requirements, preparing
an annual budget, scheduling expenditures, analyzing variances, and initiating
corrective actions.
• Plans menus by consulting with chefs, estimating food costs and profits, and
adjusting menus.
• Controls costs by reviewing portion control and quantities of preparation,
minimizing waste, and ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the local
authorities.
• Maximizes F&B profitability by ensuring portion control and monitoring
accuracy of charges.
• Publicizes the restaurant by working hand in hand with other third-party
agencies.
Maintains a safe, secure, and healthy environment by establishing, following,
and enforcing sanitation standards and procedures, complying with legal
regulations, securing revenues, developing and implementing crisis plans,
maintaining security and sprinkler systems; and maintaining parking lot and
walkways.
• Maintains ambiance by controlling lighting, background music, linen service,
glassware, dinnerware, and utensil quality and placement, and monitoring food
presentation and service.
• Updates job knowledge by participating in educational opportunities, reading
professional publications, maintaining personal networks, and participating in
professional organizations.
• Enhances department and organization reputation by accepting ownership for
accomplishing new and different requests and exploring opportunities to add
value to job accomplishments.
Responsibilities:
• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff
1\. IT infrastructure: Oversee & maintain the company's IT infrastructure including servers, networks, and cloud-based services and ensure the availability, security, and scalability of IT systems. 2\. Server Administration: Active Directory, Users & Group policies, DNS, DHCP, Windows File Server…
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