Position Purpose
To execute repair & maintenance work in all areas of the hotel and support the
overall success of the hotel by living our Hilton values and demonstrating our
brand-specific behaviours every day.
Duties & Key Responsibilities
* Organise the 'work area' to be able to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standards
* Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping, and painting in all areas of the hotel
* Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
* Take time to be a great host and engage with guests while performing repair tasks or in public areas such as corridors, elevators, in front of guest rooms etc. Greet friendly and with a smile on your face, do a bit of small talk, ask for their feedback and enquire what you and your colleagues can do to make their guest experience an even better one!
* AC Technicians and Electricians only: In your area of expertise, take the leading role in ensuring the full functionality of equipment, infrastructure, or machinery at all times. Perform all necessary repair, monitoring and maintenance tasks quickly and without explicit instructions of the Engineering, Health & Safety Manager or Maintenance Supervisor. Should a more complex problem be spotted, consult with the Engineering, Health & Safety Manager before acting
* Record and report completed repairs and items that require further attention to the Engineering, Health & Safety Manager
What are we looking for?
Maintenance Operatives serving Hilton brands are always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
* Previous maintenance experience, preferably in a hotel or a similar varied work environment such as ships, hospitals or retail businesses
* Technical Diploma
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
Maintenance Team Member **Position Purpose** To execute repair & maintenance work in all areas of the hotel and support the overall success of the hotel by living our Hilton values and demonstrating our brand-specific behaviours every day. **Duties & Key Responsibilities** * Organise the 'work a…
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