Customs Process Administrator

The Customs Process Administrator (CPA) is responsible within a team to
coordinate and organise the full range of customs services, starting with
order acceptance, registering the order, collecting all relevant documents
until the release of goods and customs clearance.

A CPA will receive extensive internal training as well as an online training
for customs legislation and foreign trade, as well as daily support.
Key Responsibilities:
* Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.
* Ensure timely and accurate delivery of all financial activities relevant to CHB.
* Collate and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams
* To ensure all Operating Manuals are reviewed regularly and updated where required.
* Ensure that work carried out complies with standard as defined in the operating Manuals.
* To ensure the Quality Assurance Procedures are up to date and clearly reflect current working practices.
* Continuously identify waste in processes, delivering improvements which will positively impact productivity (production) levels.
* Maintain a first-class business relationship with all customers and internal stakeholders.
* To support all growth initiatives and actively participate in creating innovative solutions.
* To be an active team member who will exchange knowledge and expertise.
* Proactively lead or actively participate in Customs related projects
* To engender team spirit and staff engagement.
We Are Looking For:
* Customs knowledge to include classification, reclaims, websites
* Descartes customs systems
* Other Government systems and applications (Port Health, DEFRA etc)
* Microsoft applications: Word, Excel, Access, Visio, PPT, Teams, SharePoint
* Strong customer-facing and interaction skills with high-level of customer orientation
* Team engagement and support
* The ability to work under pressure to deadline
* Support and live company values
* Fluent in English and Arabic written and oral.
Customs Process Administrator