A Team Restaurant Supervisor is responsible for assisting management in the
direction and administration of a restaurant in the hotel's continuing effort
to deliver outstanding guest service and financial profitability.
What will I be doing?
A Team Restaurant Supervisor, will be responsible for assisting management in
the direction and administration of a restaurant in the hotel's continuing
effort to deliver outstanding guest service and financial profitability.
Specifically, you will be responsible for performing the following tasks to
the highest standards:
* Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
* Monitor, observe and assist in evaluating team member performance
* Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
* Ensure compliance with health, safety, sanitation and alcohol awareness standards
* Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Assist in monitoring inventory and inventory control
What are we looking for?
A Team Restaurant Supervisor serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
* Food and Beverage experience
* Able to meet financial targets
* Ability to comply with all Food and Beverage brand standards
* Ability to work under pressure
* Excellent grooming standards
* Willingness to develop team members and self
* Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Passion for delivering exceptional levels of guest service
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
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